Customer Experience QA Analyst

As a QA Analyst at Net2Source Inc., you will play a critical role in ensuring the quality of our software products.About the RoleWe are looking for a skilled QA analyst to join our team, responsible for designing and executing test plans to validate software functionality.ResponsibilitiesDesign and execute test plans to ensure software quality.Analyze...

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world...

As a Compliance QA Analyst, you will play a vital role in ensuring the quality of Compliance case reviews and implementing processes to maintain performance standards across all Compliance Ops functions.About the JobYou will be responsible for conducting QA review to assess agent performance, identifying areas for improvement, and providing feedback and...

About the RoleWe are seeking a highly skilled Business Analyst and QA Engineer to join our team at Swift Software. As a key member of our development environment, you will be responsible for collaborating with Product Owners to understand high-level business requirements and translating them into detailed functional and non-functional requirements.Your...

TikTok is committed to delivering exceptional customer experiences. We are looking for a highly skilled Customer Experience Quality Analyst to join our Service Excellence team.About the Role:You will be responsible for assessing customer service interactions and identifying opportunities for improvement.You will work with cross-functional teams to develop...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

**Short Description**: We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

**Responsibilities**: - Provides research analyst support. - Identifies and defines the objective of an assigned marketing research project; determines the best methods to use to meet those objectives. - Researches and compiles data related to current product market, customer demographics and interest, and factors influencing product demand; analyzes...

**Job description**:**COMPANY DESCRIPTION** Configura works with parametric configuration. We develop rules-based software to draw spaces in 2D and 3D for leading companies within the commercial furniture, kitchen and material handling industries. In the background, prices and configurations are automatically calculated. We are a global company with...

Why join us? - One of the leading company for Printing & Packaging - We give out yearly perfomance bonus - We host annual dinner as appreciation to all our staff's hard work Key Duties & Responsibilities: - To plan and monitor the whole daily operation of the QA Department. - Ensure product compliance to product requirement. - Responsible to handle and...

**Feedback and Coaching**: Provide constructive feedback and coaching to customer support agents to enhance their performance and service delivery. - **Reporting**: Generate and analyze QA reports, identify trends, and provide actionable insights to management for continuous improvement. - **Process Improvement**: Collaborate with the customer support team...

About UsRHB Banking Group is a leading banking group in Malaysia, providing a wide range of financial services to individuals, businesses, and institutions. We are committed to delivering excellent customer service and building long-term relationships with our customers.About the RoleWe are seeking a Financial Crime Analyst to join our team at RHB Banking...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

Working Hour - Regular Hours - Monday - Friday- Business Area - Compliance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Responsible for management of team members within the team, facilitating workflow and capacity management at team-level. Coach those within their team and help them to develop their careers. Resolve escalated...

A seasoned Business Analyst with experience in banking, financial services, or insurance is sought to join our client's regional office team.About the RoleThe ideal candidate will have a Big 4 consulting background and proven experience leading integration projects in an OmniChannel context.You will collaborate with cross-functional teams to design, develop,...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**A.** **Job Summary**: IT Business Analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. **B.** **Responsibilities**: 3. Define and analyze current business processes and functionalities to facilitate the future...

Key ResponsibilitiesThe Learning Advisor Manager will be responsible for the following key areas:Managing the Customer Success Specialists to achieve monetisation results of existing customersLeading the whole Customer Success team to achieve user activity rate and renewal ARRBuilding a strong and target-oriented team with excellent customer services and...

Job DescriptionXsolla is seeking a skilled QA Architect to lead the quality assurance strategy for our innovative products and solutions. The successful candidate will be responsible for developing and implementing a robust QA strategy, designing and enhancing scalable QA processes, and creating and maintaining testing frameworks.Main ResponsibilitiesDevelop...