Junior Credit Controller

7 months ago


Kuala Lumpur, Malaysia GfK Full time

Country

Malaysia

Job Family

Finance

For almost 90 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, ROI, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of 8,000+ employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of GfK, you can take your future into your own hands. We value talent, skills and responsibility and will support your development within our international teams. We are proud of our heritage and our future, as we continue our evolution from Market Research provider to SaaS data solutions and consulting partner. We value extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge

**Job Description**:

- Key Activities
- Control and reduce third party debt, though proactive management of the assigned debtors ledger, to set targets on a monthly basis.
- Maintain accurate and up to date static and variable client records on collection systems
- Ensure and maintains quality call volumes to support the cash collection process and targets.
- Working with commercial teams to ensure all incoming queries are promptly resolved.
- Support team leaders on resolving disputes clients raise with GfK
- Prioritizes tasks and queries at critical periods such month-end and quarter-end
- Supports others in the team to achieve and complete key tasks and responsibilities
- Ensures daily operations are carried out according to set targets and deadlines
- Communicate to internal and external customers in a professional and polite manner at all times.
- Carry out other tasks deemed appropriate to this role.
- Key Interfaces
- Project managers
- Account directors and managers
- Extended finance teams
- BPO Teams
- Skills required
- Very good analytical and problem solving skills
- Language skills as necessary to complete the role
- Very good understanding of customer and service orientation
- Excellent communication and interpersonal skills
- Good with MS Office suite and proficient use of Excel, Word, PowerPoint
- Strong functional knowledge of SAP

**Benefits**:

- Flexible/hybrid working environment
- Annual Wage Supplement
- Friendly, supportive, and inclusive working culture
- Free flow of snacks and coffee
- Have a break by playing Nintendo switch
- Celebrate your birthday
- 1 day off in the birthday month
- And many more....

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential.

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on:
At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you



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