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Executive, Northern Region

2 months ago

Penang, Malaysia Malaysia Airlines Full time

**Reports To**:
Station Manager

**Role Purpose**:
To provide personalized service to travel agents e.g. 80 agents and execute strategies to meet the targeted revenue.

**Key Accountability**:

- To sell products and promotions prepared by Revenue Management and monitor the sales of travel agents, by providing service and support related to FIT and groups movement, conducting product briefings
- To participate actively in travel trade and consumer fairs
- To collect insights regarding OALs strategy and analyze sales data from Business Intelligence and perform quaterly review with all accounts coverage
- To be liaison between Travel Trade and relevant Malaysia Airlines & Firefly Business Unit (revenue management, airport operation and customer service) in resolving problems arise from daily operation
- To develop and strengthen networking with the key decision makers within the Travel Agencies, including organizing MH related events and activities

**Qualification & Experience**:

- Degree in Business Management, Tourism Management, Airlines and Aviation Management and any other related field of study with 1 year in sales and marketing positions

**Skills & Knowledge**:

- Good negotiation and presentation skills
- Computer literate and have basic ticketing knowledge
- Ability to work as a team instead of silo and able to work under pressure
- Willing to work out of office hours and during weekends

**Key Challenges**:

- To generate revenue to meet company objective and target
- To maintain Malaysia Airlines market share under current stiff competition from OALs

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