Customer Services

5 months ago


Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

**About the position**:

- Based in Batang Kali, Selangor**:

- First 2 weeks training at Singapore before start working Based in Batang Kali, Selangor**:

- Required to do overtime & fluent in English to handle Singapore customers.**

**Job Descriptions**

1. To be key account person for any Sales account given by management.
2. To prepare quotations and support Sales Person on Sales Inquiries
3. To update contact details of customer's person in charge, working hours and delivery requirement in Customer Profile.
4. Send any Notification of Change (NOC) to customer.
5. Handle customer complaints, escalate the complaints to related dept and work together to provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
6. Preparing sample request forms and overseeing the monitoring process for tracking the return of samples.
7. To liaise with customers on estimated or planning delivery date for goods and coordinating delivery schedules.
8. To liaise with customer on new order received;
9. Order processing:
a) Process Purchase Order (PO) from customer, key into JDE system, and send out order to Purchasing Dept.
b) When stock arrived, prepare Stock Requisition Form (SRF) for stock transfer and liaise with Warehouse Dept if required.
c) To raise Repacking Order (RPO), if required.
d) Prepare Delivery Order (DO) and invoice; liaise with Logistics Department for delivery arrangement.
f) Filing DO and Invoices.
10. To give after sales support as and when needed by customer.
11. Prepare delivery report, PO report, etc. to customer as and when needed.
12. Prepare and present Sales Report to management; Sales amount, Sales Order (SO) report, etc.
13. Any other task assigns by management from time to time.

**Job Type**: Permanent

**Salary**: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Language**:

- fluent english (preferred)



  • Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    **About the position**: - Based in Batang Kali, Selangor**: - Training at Singapore Branch for 2 weeks only.**: - Required to do overtime & fluent in English to handle Singapore customers.** **Job Descriptions** - To prepare quotations and support Sales Person on Sales Inquiries - To update contact details of customer's person in charge, working hours...

  • Customer Services

    5 months ago


    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    **About the position**: - Based in Batang Kali, Selangor**: - Training at Singapore Branch for 2 weeks only.**: - Required to do overtime & fluent in English to handle Singapore customers.** **Job Descriptions** - To prepare quotations and support Sales Person on Sales Inquiries - To update contact details of customer's person in charge, working hours...


  • Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    **About the position**: - Based in Batang Kali, Selangor**: - Required to do overtime & fluent in English to handle Singapore customers.** **Job Descriptions** 1 Receive and process Purchase Order (PO) from customer include key in into JDE until delivery of stock. 2 Responsible to raise Order Requisition for all rental garments and coordinate with Sales...


  • Hulu Selangor, Malaysia KARYA PIS SDN BHD Full time

    Kami di Karya PiS mencari pekerja dengan kemasukan segera bagi menyertai pasukan kami. Kami mencari pekerja bagi memenuhi kekosongan di dalam bidang Admin merangkap Customer Service kami. PEREMPUAN - Umur 20-25 tahun preferable - Boleh bertutur dan menulis dengan fasih dalam Bahasa Melayu - Gaya bahasa yang sopan ketika berkomunikasi dengan pelanggan -...


  • Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...


  • Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...


  • Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...


  • Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...


  • Hulu Selangor, Malaysia KKBS CURTAIN SDN BHD Full time

    **Responsibilities**: - Handle client e-commerce orders operation based on given instructions. - Serve our customers’ needs and attend to all requests promptly, accurately and professionally. - Work as a team and maintain a good reputation for the company. **Job Requirements**: - Possess strong communication skills, including the ability to converse,...


  • Selangor, Malaysia Gamers Hideout Full time

    Optimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...

  • QA Assistant

    5 months ago


    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    Conduct inspections on customer’s garments received from production and generate the Feedback Alerts (FA) reports for customers. - Prepare and deliver Laundry Testing reports as per checklist provided by Customer Services. - Prepare records and arrange for the disposal of garments that have been rejected and reached End-of-Life (EOL). - Provide support for...


  • Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    1 Unloading garment. 2 Collect soil garments from customers - Count the quantity and record them into garment tracking form. 3 Follow the delivery schedule. 4 Deliver clean garments to customer - ensure the quantity vs DO. 5 Following the checklist by ensuring Delivery Order (DO) tally with the garments loading into the lorry. 6 Maintaining the services...


  • Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    1 Unloading garment. 2 Collect soil garments from customers - Count the quantity and record them into garment tracking form. 3 Follow the delivery schedule. 4 Deliver clean garments to customer - ensure the quantity vs DO. 5 Following the checklist by ensuring Delivery Order (DO) tally with the garments loading into the lorry. 6 Maintaining the services...

  • Logistic Coordinator

    4 months ago


    Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    1 Work with Sales Department to co-ordinate driver's delivery routes and schedules. 2 Communicate with Sales Department to ensure good customer service. 3 Supervise logistics work such as driver log book, daily inspection checklist, customer complaint on driver issues and etc. 4 Monitoring driver incentive and key performance index. 5 Monitoring...


  • Hulu Selangor, Malaysia Prudential Ampri Cleanroom Services Sdn Bhd Full time

    1 Unloading garment. 2 Collect soil garments from customers - Count the quantity and record them into garment tracking form. 3 Follow the delivery schedule. 4 Deliver clean garments to customer - ensure the quantity vs DO. 5 Following the checklist by ensuring Delivery Order (DO) tally with the garments loading into the lorry. 6 Maintaining the services...


  • Selangor, Malaysia Heinemann Duty Free Malaysia Sdn. Bhd Full time

    Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...


  • Selangor, Malaysia Almedico Sdn Bhd Full time

    **CUSTOMER SERVICE ASSISTANT** (Non Executive) Salary Range: RM1,800 and above (depending on experience) Enjoy a 5-day week job and in PJ area **Responsibility** - To assist Customer Service Executive - To prepare Tenders and Quotations and follow up with customers and prospects. - To prepare all Sales Orders, Delivery Orders and Invoices to customers. -...


  • Selangor, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...

  • Recovery Officer

    5 months ago


    Hulu Selangor, Malaysia zuri services sdn bhd Full time

    Urgent vacancy - Job Title debt recovery officer - Location at Bukit Beruntung - Working Hours : office hours (Monday-Friday, Saturday half-day) work in the office, only - Working Experience **:NO EXPERIENCE ACCEPTED**: - Hostel provided - Basic salary: RM1500 + commission - Suitable for those who are committed and diligent to earn more income. - Scope of...

  • Customer Service

    5 months ago


    Selangor, Malaysia Innoquest Pathology Sdn Bhd Full time

    Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Maintain a positive, empathetic, and professional attitude to ensure customer satisfaction - Keep records of customer interactions, transactions, comments, and complaints **Requirements**: - Strong communication skills, with...