Customer Service/front Desk

3 weeks ago


Bangsar, Malaysia Fitness First - The Gardens Mall Full time

**Join Our Team at Fitness First The Gardens**

Are you passionate about fitness and customer service? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we want you to be a part of our vibrant team at Fitness First The Gardens

**Position: Customer Service-Front of House**

At Fitness First, we believe that exceptional customer service is the foundation of a positive gym experience. As a Front of House Customer Service representative, you will be the face of our club, providing friendly and efficient service to our members and guests. From greeting visitors with a warm smile to assisting members with their inquiries, you'll play a crucial role in ensuring that everyone who walks through our doors feels welcome and supported on their fitness journey.

**Responsibilities**:

- Warmly greet members and guests as they enter the club
- Assist members with membership inquiries, account management, and booking appointments
- Handle phone inquiries and provide accurate information about our services and facilities
- Maintain a clean and organized front desk area
- Support club operations by assisting with administrative tasks as needed
- Uphold our commitment to excellence in customer service at all times

**Requirements**:

- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Passion for health, fitness, and helping others achieve their goals
- Positive attitude and team-oriented mindset

**Why Join Fitness First The Gardens?**

At Fitness First, we're more than just a gym - we're a community dedicated to helping our members live healthier, happier lives. When you join our team, you'll become part of a supportive and inclusive environment where you can grow both personally and professionally. Plus, as an employee, you'll enjoy fantastic perks, including complimentary gym membership, ongoing training and development opportunities, and a dynamic work culture that celebrates success.
- Fitness First The Gardens is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Gym membership
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Early shift
- Holidays

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Bangsar: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a Malaysian citizen or do you possess a valid work permit to legally work in Malaysia?
- Are you able to commit to a minimum of 8 months in this role at Fitness First The Gardens?
- Are you willing and able to travel to Mont Kiara for training purposes, understanding that all travel expenses incurred will be fully reimbursed?

Expected Start Date: 06/01/2024


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