Guest Experience Manager

This position has as its key objective the continual improvement of the Guest Experience, Online Reputation of the hotel, and loyalty boost by monitoring performance and guest feedback, being the Voice of the Guest at the hotel, supporting GM and HODs on achieving positive results and defined Guest Experience targets. She/he will ensure full compliance of...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

**Job Number** 24043795 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 24110027 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

We are looking for a Guest Experience Officer to join our team at Grand Hyatt Kuala Lumpur. As a key member of the Restaurant Reservations Centre (RRC), you will be responsible for providing exceptional service to our guests.Job SummaryYou will contribute to the smooth operation of the RRC by providing timely and accurate information to guests. You will also...

Assistant Guest Services Center Manager - TelecommunicationsJR-00903Information TechnologyFull timePermanentWe are seeking a results-driven professional to join our team as Assistant Guest Services Center Manager - Telecommunications. This role is responsible for leading the Guest Services Centre Department, driving revenue growth, and enhancing the overall...

**Job Number** 24020791 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Job Number** 24029888 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

**Job Number** 23125529 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 24096739 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

**Additional Information** Front Desk Talent. Malaysian Only. **Job Number** 24023134 **Job Category** Rooms & Guest Services Operations **Location** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

We are seeking a highly motivated and organized individual to join our front office team as a Supervisor. As a Front Office Supervisor, you will be responsible for leading a team of staff to provide exceptional guest experiences.ResponsibilitiesYour primary focus will be on ensuring seamless check-in and check-out processes, resolving any issues that may...

**What we're looking for** We are looking for Guest Experience Executive to oversee the all guests experience at COCOdry, acts as the first point of contact of our guests in store and ensuring that all guests walk out of COCOdry feeling happy and COCOconfident. Your new catch phase is ‘Welcome to COCOdry’ ;) **Qualifications** - A cheerful, bubbly...

Job Overview:We are committed to delivering world-class hospitality experiences at Mandarin Oriental Hotel Group Limited. As a Guest Relations Executive, you will play a vital role in ensuring that our guests feel valued and cared for during their stay.Promote a culture of warmth and welcome, establishing meaningful connections with our guests from the...

Language Able to speak English fluently, Bahasa Malaysia - liaise with most Foreign Guest/ Local. Basic Function Responsible for keeping track of guest journeys, interacting with guests across channels and platforms, and coordinating with all internal stakeholders such as marketing communication, sales, account management and so on, in order to keep...

ResponsibilitiesProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests in a timely and efficient manner.Verify and adjust billing for guests, ensuring accuracy and compliance with company policies.Communicate effectively with staff and guests to resolve issues and meet expectations.Coordinate with Housekeeping to...

At Secur Solutions Group Pte Ltd, we are seeking a highly motivated and experienced Front Desk Staff Member to join our team.The successful candidate will be responsible for ensuring that our guests receive an exceptional experience from the moment they arrive.The Job Description includes: Welcome guests and check them in upon arrival.Provide information...

**Offer description**: $ 3,500.00 (monthly) Permanent contract Home Based **Job Description**: 1. Dealing with guest bookings every day through multiple E-commerce platforms. 3. Coordinate and manage all communications for bookings, maintain and update booking calendars and inform operations staff accordingly. 4. Assist to book and block all units...

**Additional Information** (Malaysian Only) **Job Number** 24029883 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

**หมายเลขงาน** 24038839 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...