Administrative Assistant
2 months ago
Manage incoming calls from clients and customers for the assigned team, offering assistance to the Operations Team
- Work closely with Collection Managers to support the team in achieving both team and client Key Performance Indicators (KPIs).
- Promptly input assignment and payment information received from clients into the system.
- Conduct daily assessments of new assignments and customer files, delegate or reassign tasks to the team, oversee workloads, and monitor daily collection efforts to meet the monthly collection targets set by the company and clients.
- Prepare and send necessary reports to clients within established deadlines, ensuring accuracy in all reports.
- Update payment reports in the system without delay and promptly address any discrepancies with clients.
- Prepare and submit invoices to clients within the required timeframe.
- Finalize and compile the monthly commission entitlement list for staff before the deadline.
- Provide backup support for reception duties as needed.
**Requirements**:
- Preferably female, aged between 21 to 35
- Minimum qualification: SPM, Diploma, or equivalent
- At least 1 year of experience in an administrative assistant role or a similar position
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Willingness to work on-site at Brem Mall, Kepong (accessible via MRT)
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
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