Customer Success Specialist

2 weeks ago


Kuala Lumpur, Malaysia Gratitude Inc. Full time

**Role**:Customer Success Specialist

**Timings**:Rotational Shifts (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:ITES / BPO / Customer Service

**Process**:Voice

Key Skills: Customer Service knowledge of airline policies
- *CNX MY - CS Airlines -Native Korean*

*Position Summary:*

*Primary Job Functions:*

2. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

3. Build sustainable relationships and engage customers by taking the extra mile

4. Keep the customer’s privacy and protect customer information

5. Meet personal/team qualitative and quantitative targets

6. Handle simple to difficult inquiries in a given span of time

DOJ: 1st March (Headcount 4)

**Salary**: RM 10,000 (Negotiable) + KPI - Up to RM 300

Education - Bachelor or Diploma (Diploma must have at least 3 years work experience)

Requirement - Must have CS background experience (Airline experience is a added benefit)

*Working Hour: Dayshifts between 8 am - 8 pm, Mon - Sun (5 days)*



  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Aqi Intl is seeking a dedicated Customer Success Specialist to join our team. As an Executive Technical Support specialist, you will deliver exceptional technical support and customer service to Lenovo users and clients, ensuring their needs are met and exceeded.BenefitsAttractive salary (RM 3,500 - RM 4,000)Performance-related bonus for confirmed...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Specialist, Customer Success (English Speaker)Apply NowJob Title: Specialist, Customer Success (English Speaker)Job DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.We are looking for a Specialist, Customer Success to join our team....


  • Kuala Lumpur, Kuala Lumpur, Malaysia OpenLearning Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a key member of our organization, you will play a pivotal role in driving the growth of our business through exceptional onboarding support, platform technical support, and creating sustainable growth for our partners.The Customer Success...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Pte. Ltd. Full time

    Lendela Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJoin or sign in to find your next jobJoin to apply for the Customer Success Specialist role at LendelaThis range is provided by Lendela. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeAbout LendelaFounded in 2018, Lendela is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CARSON TECHNOLOGY SDN Full time

    At CARSON TECHNOLOGY SDN, we're seeking a talented individual to join our team as a Customer Success Specialist. This role involves refining service plans to deliver valuable services to customers.The ideal candidate will have a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. Basic Microsoft Excel skills...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Full time

    About LendelaFounded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

  • Customer Success

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia MVC Resources Full time

    Customer Success & Implementation SpecialistMVC Resources Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCurrently, we are seeking a highly motivated and exceptional individual to join our team as a Customer Success & Implementation Specialist in Kuala Lumpur, Malaysia. This pivotal role is central to our belief that a dedicated, growth-focused...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Geniebook Full time

    About the JobAs a Customer Success Manager at Geniebook, you will play a critical role in driving academic performance improvement for students. You will lead a team of Customer Success Specialists to achieve monetization results and drive high performance. If you have a passion for education technology and experience in managing teams, we encourage you to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cisco Systems, Inc. Full time

    As a Customer Success Specialist (CSS) for Security, you will work with new and existing customers to ensure they are successful with and delighted by our solutions. You will play a critical role in onboarding, deploying, and driving ongoing utilization of Cisco Security products. Acting as an advocate for your customers, you will educate them on best...


  • Kuala Lumpur, Malaysia Hyppies Full time

    Be the Sales Team's Secret Weapon at a** Global Luxury Fitness Tech!** Do you thrive on helping others achieve their fitness goals? A **Global Luxury Fitness Tech Company **on a mission to empower people to live healthier lives - We're looking for a passionate and results-oriented individual to join our team as a **Customer Success Specialist**. **In this...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Designation : Customer Success Specialist - Taiwanese Location : Penang, Malaysia Working Days : 5 Working Days, 2 Days Off Working hours: 9 AM - 6 PM **Salary**: RM 7,000 - RM 8,500 (basic) + allowances Responsibilities: - Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Job DescriptionWe are seeking an experienced Regional Customer Success Senior Specialist to join our team. The successful candidate will be responsible for developing and delivering cybersecurity and payment fraud intelligence within their region.Your key responsibilities will include:Engaging with stakeholders to study the viability of proposed solutions...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    About UsTrip.com Group is a leading global travel service provider, integrating travel resources from industry partners and helping travellers pursue their perfect trip with exceptional travel products and services.We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Food Market Hub Full time

    Customer Onboarding at Food Market HubWe are seeking a skilled Customer Onboarding Specialist to join our team at Food Market Hub. As a key member of our Customer Experience team, you will play a vital role in ensuring the success of our clients through seamless onboarding, effective training, and successful mapping of their onboarding journey.Key...

  • Customer Success

    3 weeks ago


    Kuala Lumpur, Malaysia Blue Duck Tech Sdn. Bhd. Full time

    Customer Success Specialist Job description: Support & empower '“ Support revenue team in pre & post revenue including generate leads, enhance presentation deck, prepare, and manage agreements. Assist in follow up and onboarding process on new accounts. Account Management - Excellent in building, retaining customer relationships and effectively handle...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Senior Specialist, Customer Success, Cybersecurity PaymentsOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job DescriptionThe Customer Success Specialist will play a vital role in driving revenue growth and customer satisfaction for our clients. This position requires a skilled professional who can develop and maintain strong relationships with existing customers, identify opportunities for upselling and cross-selling, and provide exceptional support to ensure...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Full time

    Lendela is a fast-growing fintech company that aims to simplify financing and enhance financial access for consumers. As a Customer Success Specialist, you will play a key role in building the business and driving customer experience goals across our markets.**Key Responsibilities:**Act as the primary point of contact for customers to resolve loan...

  • Customer Success

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...

  • Customer Success

    2 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Regular Kuala Lumpur International Business Other Job ID:5506Update 2025-03-11Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry...