Customer Service Outreach

5 days ago


Puncak Alam, Malaysia Putra Food Industries Sdn Bhd Full time

**Job Summary**:
**Probation Period**:
The first three months at RM2,000 per month.

**After Probation**:
RM2,500 per month.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and collaborative work environment.

**Responsibilities**:

- Introduce Putra Food's products and services, highlighting features, benefits, and promotions.
- Follow up on leads generated from marketing campaigns and other sources.
- Qualify prospects based on their level of interest, budget, and timeline.
- Schedule appointments and product demonstrations for the sales team.
- Maintain accurate records of customer interactions in the company's CRM system.
- Collaborate with the sales and marketing teams to align strategies and share feedback.
- Meet set targets for customer outreach activities and provide regular progress reports.

**Requirements**:

- Minimum SPM, Certificate, Diploma, or equivalent.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers.
- Proven experience in customer service, sales, or a related field preferred.
- Ability to work independently and as part of a team.
- Results-oriented mindset with a focus on achieving targets.
- Familiarity with CRM systems and basic computer skills.
- Willingness to learn about Putra Food's products and industry.

This list covers important tasks, but you may also be asked to help with other jobs that support our sales and marketing goals.

Pay: RM2,000.00 - RM2,500.00 per month

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 75% (preferred)

Expected Start Date: 05/06/2024


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