Duty Manager- Hotel Industry

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

**JOB** **REQUIREMENTS**: - Minimum SPM or Diploma in Tourism Management. - At least 2-3 years working experience. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good organisational...

**JOB** **REQUIREMENTS**: - Minimum SPM or Diploma in Tourism Management. - At least 2-3 years working experience. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good organisational...

**What Will You Do?** You’ll be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests. - Deals with the in-house guests accounting and ensures the accuracy of guest...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current promotions, policies and other important information. - Responsible to checking billing instructions,...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

**Online Presence and Branding**: Develop and implement digital marketing strategies to enhance the hotel's online presence and brand awareness. Manage and optimize the hotel's website, ensuring it reflects the brand identity and offers a seamless user experience. **Social Media Management**: Create and execute social media campaigns to promote the hotel's...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relations/ customer service within the Hotel Front Office. -...

**Job Summary**: Provide functional assistance and direction to the Room Division and F&B operation. Responsible for delivering results that contribute to the mission and overall success of the hotel’s chain. The Hotel Manager will take on the responsibility for the hotel in the absence of the Hotel General Manager. **Work Experience**: - Recognized...

**RESPONSIBILITIES**: To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. - Greets the VIP guests of the hotel. As directed by the Rooms Manager, performs. Ensuring hotel guest are registered in accordance with front office policies and procedures. - To ensure front office team are aware of current...

**Job description** Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...

**Job description** **1.0** **Responsibility and Authority** 1.1 Understand and able to execute all Front Office standard operating procedures. 1.2 Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: i. Rooms for leisure groups are blocked 2 days in advance. ii. Check guest’s arrival list one day...

**Job brief** We are looking for a Duty Manager to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay...

**1. RESPONSIBILITIES** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. - Contact customers via calls or arranged meetings to discover their needs and requirements. - Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. - Provide customers...

**1. RESPONSIBILITIES** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. - Contact customers via calls or arranged meetings to discover their needs and requirements. - Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. - Provide customers...

**Responsibilities** **Front Office** **1 Guest Service** - Ensure provision of excellent guest service at all times - Maintains a friendly, cheerful and courteous demeanour at all times - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations **2 Front Desk** - Resolve guest issues, complaints, problems in a...

**Responsibilities** **Front Office** **1 Guest Service** - Ensure provision of excellent guest service at all times - Maintains a friendly, cheerful and courteous demeanour at all times - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations **2 Front Desk** - Resolve guest issues, complaints, problems in a...

**DUTIES AND RESPONSIBILITIES** - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival & departure. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. - Checks on registration...