Current jobs related to Customer Service Specialist - Kuala Lumpur - Agensi Pekerjaan Hiredsearch Services Sdn Bhd

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    **Customer Service Specialist - Kuala Lumpur** **Job role**: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients and agents - The ability to manage a diverse range of tasks - A...

  • Customer Success Specialist

    6 months ago

    Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Customer Service Specialist

    2 months ago

    Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

  • Customer Service Representative

    5 months ago

    Kuala Lumpur, Malaysia Brandt Business Service Full time

    **Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

  • Service Advisor

    5 months ago

    Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time

    Service Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Mhub Full time

    **Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Mars Consulting Sdn Bhd Full time

    Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Mango Global Technologies Full time

    Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia MEXC Full time

    Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Pasxcel Full time

    We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

  • Customs Classification Asia Pacific

    5 months ago

    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language - **Professional Career Opportunity**: Are you a native Japanese speaker with proficiency in B2-level English? We...

  • Fhs Industrial Solutions Specialist

    5 months ago

    Kuala Lumpur, Malaysia Airbus Customer Services Sdn Bhd Full time

    You will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Korean - Customer Service Location: Kuala Lumpur, Malaysia. Salary Max: RM10, 000 - 13,000 Language: Korean + English Headcounts: 10 Joining Date: ASAP or with Notice Period. Work hour: Rotational Shift Bachelor’s degree Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...

  • Customer Service Specialist

    5 months ago

    Kuala Selangor, Malaysia MyGlit Full time

    **Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Mandarin Must be fluent in speaking both Mandarin and English - Target :ASAP, July Salry: RM3000 to 3300 (Basic depending on the experience) + 300 RM Language allowance...

  • Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia TDCX MALAYSIA SDN. BHD Full time

    Job Responsibility: - Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Research information and troubleshoot problems using...

  • P2p Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia Bitget Full time

    **Responsibilities**: - Broad understanding of OTC and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing. - Collaborate with the team to address customer feedback, improve processes, and enhance the overall user experience. - Maintain a deep understanding of our products and services to provide accurate and...

  • OTC Customer Service Specialist

    5 months ago

    Kuala Lumpur, Malaysia MEXC Global Full time

    Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...

Customer Service Specialist

5 months ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Hiredsearch Services Sdn Bhd Full time

**Responsibilities**:

- Identify and resolves customer inquiries/issues accurately.
- Educate the customer about the Bank’s products and services and directs them toward available resources for self-help.
- Completes accurately the necessary documentation to manage customer complaints, issues and subsequent solutions.
- Responsible for identifying and escalating customer issues to the appropriate department.
- Assigns or acts on any required customer follow-up in accordance with Contact Centre guidelines.
- Maximizes opportunities to up sell or cross-sell Bank’s products and services which meet customer’s needs.
- Updates customer data and other relevant information into the relevant systems (as required) accurately.

**Key Requirements**:

- At least a recognized Diploma. (SPM / STPM or equivalent certificate holders with at least 5 years of work experienced may be considered).
- Strong customer service mind set with good communication and excellent problem solving skill.
- Resourceful, proactive, attentive to details and a good team player.
- Possess good communication skills (verbal and written English), additional Mandarin verbal ability is preferred.

**Additional Info**:

- Subjected to rotational shift between 9.5 and 8.5 hours (based on business requirement).
- 9.5 hours per shift including 1 hour break (_additional 0.5 hours comfort break_) Rest 2 days (Off day may be split).
- 8.5 hours shift - Work 5.5 days (Mon-Fri 8.5 hours; Sat 5 hours).
- 1 month classroom training (Mon - Fri, 9am - 6.30pm) _Mandatory attendance._

**Salary**: RM3,200.00 - RM4,000.00 per month

**Benefits**:

- Health insurance

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist (preferred)

**Language**:

- English (required)
- Mandarin (preferred)