Cantonese Customer Service Representative

**JOB SCOPE**: - Provide comprehensive support throughout the testing process, including registration and test delivery. - Follow company guidelines and adhere to Contact Centre policies and procedures while issuing Promo Codes/Emergency Vouchers. - Meet all key quality and productivity metrics set by the company. **REQUIREMENTS**: - Minimum SPM...

Ensure service delivered to our customers meets contractual Key Performance Indicator('KPIs') Respond to customer inquiries. Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer. Listen attentively to customer needs and concerns; demonstrate empathy while...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

**Job descriptions**: - Investigating and resolving customer complaints, ensuring customer satisfaction and retention. - Maintaining a positive and professional demeanor when communicating with customers, even in challenging situations. - Rotational shift : Night shift required. **Requirement**: - **Mandarin/ Cantonese Speaker** **Job Benefits** -...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...

**Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Position : Call Centre Representative ( January Intake )** **Tenure: 1 year contract** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : Up to RM3000 - RM 3500** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

_**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**Call Centre Representative**: - **Oil & Gas Client**: - **6 months Contract Duration**: - **Damansara Heights, Kuala Lumpur**: - **Monday - Friday [8.00 am - 5.00pm]**: - **Commencement date: 1 January 2024**: - **Required Headcounts: 4**: - **RM 3000/month**: - **Note : Ability to converse in Chinese or Tamil would be added advantage.** 1. Make...

Lead Generation and Prospecting: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings.- Problem Resolution: Investigating and resolving customer issues or complaints effectively and...

**JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** **and Cantonese** since it will be dealing with **Mandarin and Cantonese **speaker. - **SPM leavers** are encouraged to apply. - Must stay in Kuala Lumpur and Selangor only. - Able to work on **rotational...

Call Centre Representative:- Oil & Gas Client:- 6 months Contract Duration:- Damansara Heights, Kuala Lumpur:- Monday Friday [8.00 am 5.00pm]:- Commencement date:1 January 2024:- Required Headcounts: 4:- RM 3000/month:- Note : Ability to converse in Chinese or Tamil would be added advantage.Make outbound call to existing and new customers.Assist customers...

_**Job Description**_ - Assist and resolve customers' inquiries with **e-hailing services**, **payment issues**, **e-hailing orders**, **e-hailing Apps**. - **Requirements**_ - **Good English, Mandarin, Cantonese **communication (**verbal & written**) skills. - SPM and above or equivalent - Full Training Provided. Pay: Up to RM4,000.00 per...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM4,000.00 -...

We are looking for a competitive Outdoor Sales Representative to develop and promote sales and attract new clients. The successful salesperson will source new sales opportunities and close sales to achieve quotas. You will play a key role in increasing income and revenue by managing and negotiating with customer, generating leads, and managing sales of...

**Key Responsibilities**: - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. **Key Requirements**: - Interactive personal skills that fit the team and customer environment as well as adapt to change - Ability to work in a fast paced environment. - **Fresh...

**Position : Call Centre Representative** **Tenure: 6 months contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. - Follow...