Sales Coordinator
6 months ago
**Job Descriptions**:
- **Sales support**: Assist the salesperson in preparing quotations, contracts, sales order and ensure that all documents in the sales process are accurate and timely.
- **Customer communication**: As a bridge between the salesperson and customers, responsible for following up customer inquiries, answering questions, collecting customer needs, and feeding back information to the corresponding sales representatives.
- **Order management**: Process customer orders, including entering the system, tracking order progress, coordinating inventory and logistics, and ensuring on-time delivery.
- **Data management and analysis**: Maintain sales database and provide data support for the formulation of sales strategies.
- **Internal coordination**: Work closely with cross-departments (such as production, finance, logistics, etc.) to solve various problems that arise during the sales process and ensure effective communication between teams.
- **Customer relationship maintenance**: Improve customer satisfaction and loyalty by regularly following up and maintaining good customer relationships.
- **Payment Collection**: In charge of payment collection with customers and updates with Accounts Department.
**Job Requirements**:
- Communication skills: Excellent oral and written communication skills, able to communicate effectively with customers and team members.
- Organization and coordination: Have excellent organization and coordination skills, and be able to work efficiently in a multi-tasking environment.
- Customer service orientation: Customer-centric, able to respond quickly to customer needs and provide solutions.
- Technical proficiency: Familiar with the operation of SAP system and office software (such as Excel, Word).
- Education background: Diploma or higher qualification.
**Job Types**: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
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