Guest Service Agent

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Adhere and practice to the safety and security standards put in place (e.g.: Crisis Management, APACHE, OSHA). Assist to oversee the...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

**Job Purpose** To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. **Primary duties and responsibilities** - To make the guests feel welcome and seat the guest. - To assist the guest...

**Job Descriptions**: - Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) - Working in a team to achieve the required KPI elements and SLA. - Project customer service - liaise with malaysia, singapore, taiwan, asia pasific customers. - Great experience for you to...

**Job Descriptions**: - Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) - Working in a team to achieve the required KPI elements and SLA. - Project customer service - liaise with malaysia, singapore, taiwan, asia pasific customers. - Great experience for you to...

**Position Summary**: The role of a Reservation Assistant is to reply and respond to guests’ enquirers either through phone calls or electronic mail pertaining to products & services, admission, or accommodation and to handle bookings/reservation. This role is to ensure that every enquirer is attended with courteous and professional as well as the...

**Job description** **JOB DESCRIPTION** 1. Responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. 2. Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records...

**Position Summary**: Grounds Service Assistant role is responsible for day-to-day grounds operations tasks assigned at the Parks. You will exude an infectious passion for delivering world-class memorable experiences for our guests. You are to maintain a friendly, safe, clean and comfortable environment in the park. **Scope & Responsibilities**: - Hoses...

Guest Interaction and Check-In: - Welcome guests with a warm and friendly demeanor, creating a positive first impression. - Assist guests during the check-in process, verifying identification and ensuring accurate reservation details. - Provide room keys and explain hotel amenities and services. Inquiries and Assistance: - Respond promptly to guest...

**Join Our Award-Winning International BPO Company!** **Why Join Us?** - **Free Shuttle Bus Service provided** from Skudai, Tampoi, Gelang Patah, Taman Universiti, Bukit Indah, and Larkin. - Handling inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other issues related to the company's products - Provide accurate...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key - Contacting housekeeping or maintenance when guest report a problem - Ensure registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Assistant or the guests - Follow all company policies...

**Job Type: Part-time** **Duration: 15th August - 18th September 2022** **Working hours: 9AM - 6PM** **Rate: RM12/hour** **Position Summary**: Responsible for executing the daily assignment to support the day-to-day business operations in the respective outlet within the Park Operations or Commercial Operations. You are expected to provide excellent...

**Job Types: Full-time, Part-time** **Position Summary**: The role as F&B Assistant is responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rule s and policies. To provide a friendly and efficient service to all the...

**Job Purpose** Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

We are an open flame restaurant which is designed a combination of open kitchen, flame grill restaurant.Looking for a talented crew to join us who is interested in f&b industry where not only daily routine but also interesting occasion and events. Job description: - to greet the guest when they enter. - provide a friendly service to the guest. - introduce...

We are an open flame restaurant which is designed a combination of open kitchen, flame grill restaurant.Looking for a talented crew to join us who is interested in f&b industry where not only daily routine but also interesting occasion and events. Job description: - to greet the guest when they enter. - provide a friendly service to the guest. - introduce...

**Team Leadership**: Supervise and coordinate the activities of housekeeping staff, including room attendants, housekeepers, and laundry personnel. Assign tasks, provide guidance, and ensure that all work is completed efficiently and to the highest standards. - **Training and Development**: Train new hires on housekeeping procedures, safety protocols, and...

**Position Summary**: The role as Security Officer is responsible for securing all Hotel properties, guest and clientele, ensuring that set security and safety procedures are followed. **Scope and Responsibilities**: - Responsible For securing all hotel properties, staff and clientele in accordance with the procedures laid down in the Security Manual. -...

Responsibilities - Welcome guests during check-in and giving a fond farewell to guest while check-out - Providing excellent customer service as per hotel standards. - Coordinating and multi-tasking job duties in a busy environment. - Check on VIP reservations and complete their pre-registration formalities. - Ensure that the workplace remains clean and tidy...

Position Summary The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. Key Responsibilities - Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their...