Guest Service Agent

Responsibilities:GSA / Front Office Assistant are playing an important role in forming a quality image of the hotel as the guest's first impression, when coming to the reception area:Responsible for smooth check-in, check-out, posting all transactions and reporting. Maintain the positive appearance, proper grooming and keeps tidy. Pays full attention to...

* - Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures -...

* - Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures -...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Adhere and practice to the safety and security standards put in place (e.g.: Crisis Management, APACHE, OSHA). Assist to oversee the...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Adhere and practice to the safety and security standards put in place (e.g.: Crisis Management, APACHE, OSHA). Assist to oversee the...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Adhere and practice to the safety and security standards put in place (eg:Crisis Management, APACHE, OSHA). Assist to oversee the maintenance...

Register guests and assigns rooms. Accommodates special requests whenever possible. - Assists in pre-registration and blocking of rooms for reservations. - Thoroughly understand and adheres to proper credit, check - cashing, and cash handling policies and procedures. - Understands room status and room status tracking. - Knows room locations, types of rooms...

Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available,...

**Job Purpose** To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. **Primary duties and responsibilities** - To make the guests feel welcome and seat the guest. - To assist the guest...

Job PurposeTo concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest's satisfaction and Company's rules in handling cash.Primary duties and responsibilities To make the guests feel welcome and seat the guest. To assist the guest in choosing his/her...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house.Here is an overview of the key duties:Customer Service:Greet and welcome guests, providing a positive first...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

The job scope for a bar floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

**Position Summary**: The role of a Reservation Assistant is to reply and respond to guests’ enquirers either through phone calls or electronic mail pertaining to products & services, admission, or accommodation and to handle bookings/reservation. This role is to ensure that every enquirer is attended with courteous and professional as well as the...

**Job Descriptions**: - Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) - Working in a team to achieve the required KPI elements and SLA. - Project customer service - liaise with malaysia, singapore, taiwan, asia pasific customers. - Great experience for you to...

**Job Descriptions**: - Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) - Working in a team to achieve the required KPI elements and SLA. - Project customer service - liaise with malaysia, singapore, taiwan, asia pasific customers. - Great experience for you to...

Job Descriptions: Exceeding customer expectations in terms of customer service & accurate information. (Information about the data storage, quotation and etc.) Working in a team to achieve the required KPI elements and SLA. Project customer service liaise with malaysia, singapore, taiwan, asia pasific customers. Great experience for you to gain more...

**Job description** **JOB DESCRIPTION** 1. Responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. 2. Ensures that reservation hotlines are attended to at all times to meet daily business needs. He / She is responsible for creating, updating, and maintaining reservation records...

Position Summary:The role of a Reservation Assistant is to reply and respond to guests' enquirers either through phone calls or electronic mail pertaining to products & services, admission, or accommodation and to handle bookings/reservation. This role is to ensure that every enquirer is attended with courteous and professional as well as the information...