Guest Service Manager

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Adhere and practice to the safety and security standards put in place (e.g.: Crisis Management, APACHE, OSHA). Assist to oversee the...

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. Adhere and practice to the safety and security standards put in place (eg:Crisis Management, APACHE, OSHA). Assist to oversee the maintenance...

* - Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures -...

* - Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity - Registers and rooms all arrivals according to established procedures - Maintain intimate knowledge of departmental standards and procedures - Keeps abreast of all modifications to accounting policies and procedures -...

Responsibilities:GSA / Front Office Assistant are playing an important role in forming a quality image of the hotel as the guest's first impression, when coming to the reception area:Responsible for smooth check-in, check-out, posting all transactions and reporting. Maintain the positive appearance, proper grooming and keeps tidy. Pays full attention to...

**Responsibilities**: GSA / Front Office Assistant are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area: - Responsible for smooth check-in, check-out, posting all transactions and reporting. - Maintain the positive appearance, proper grooming and keeps tidy. - Pays full...

**Job Purpose** To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. **Primary duties and responsibilities** - To make the guests feel welcome and seat the guest. - To assist the guest...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

The job scope for a bar floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house. Here is an overview of the key duties: 1. Customer Service: Greet and welcome guests, providing a positive first...

The job scope for a restaurant floor service crew involves a range of responsibilities related to providing excellent customer service, maintaining a clean and welcoming dining environment, and ensuring the smooth operation of the front-of-house.Here is an overview of the key duties:Customer Service:Greet and welcome guests, providing a positive first...

Job PurposeTo concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest's satisfaction and Company's rules in handling cash.Primary duties and responsibilities To make the guests feel welcome and seat the guest. To assist the guest in choosing his/her...

Ensure that the guests have best possible, experience by trouble-shooting and resolving all billing-related disputes. - Represents the finance departments on the daily department heads meeting with the General Manager. - Manage all phases Planning, organizing, managing and executing the finances and financial goals of the hotel. - Managing the accounting...

Assist ensure standards of cleanliness and appearance of guest rooms, public areas and service areas are met daily inspections of these areas being carried out. - To assist overall by maintaining standards to ensure the correct safe use of chemical & equipment, security of and maintenance of furnishings, facilities and equipment’s are clean in good repair...

Guest Interaction and Check-In: - Welcome guests with a warm and friendly demeanor, creating a positive first impression. - Assist guests during the check-in process, verifying identification and ensuring accurate reservation details. - Provide room keys and explain hotel amenities and services. Inquiries and Assistance: - Respond promptly to guest...

Vacancy Position:Duty Manager ( Night Duty)GENERAL ROLEThis role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team.You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the core values...

Responsibility - Have knowledge of the hotel product, including unit type, rates, relatives features and facilities. - To ensure company vehicle (Shuttle Van) always in good condition and update the service mileage consistently. - Aware of guest needs and handle guest inquiries in a most helpful, prompt and attentive manner. - Ensure every guest is warmly...

Vacancy Position**:Duty Manager ( Night Duty)** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the...

Assist ensure standards of cleanliness and appearance of guest rooms, public areas and service areas are met daily inspections of these areas being carried out. To assist overall by maintaining standards to ensure the correct safe use of chemical & equipment, security of and maintenance of furnishings, facilities and equipment's are clean in good repair and...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key - Contacting housekeeping or maintenance when guest report a problem - Ensure registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Assistant or the guests - Follow all company policies...