Guest Service Manager

**Responsibilities**: GSA / Front Office Assistant are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area: - Responsible for smooth check-in, check-out, posting all transactions and reporting. - Maintain the positive appearance, proper grooming and keeps tidy. - Pays full...

**Job Purpose** To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash. **Primary duties and responsibilities** - To make the guests feel welcome and seat the guest. - To assist the guest...

Ensure that the guests have best possible, experience by trouble-shooting and resolving all billing-related disputes. - Represents the finance departments on the daily department heads meeting with the General Manager. - Manage all phases Planning, organizing, managing and executing the finances and financial goals of the hotel. - Managing the accounting...

Assist ensure standards of cleanliness and appearance of guest rooms, public areas and service areas are met daily inspections of these areas being carried out. - To assist overall by maintaining standards to ensure the correct safe use of chemical & equipment, security of and maintenance of furnishings, facilities and equipment’s are clean in good repair...

Guest Interaction and Check-In: - Welcome guests with a warm and friendly demeanor, creating a positive first impression. - Assist guests during the check-in process, verifying identification and ensuring accurate reservation details. - Provide room keys and explain hotel amenities and services. Inquiries and Assistance: - Respond promptly to guest...

Vacancy Position**:Duty Manager ( Night Duty)** **GENERAL ROLE** This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key - Contacting housekeeping or maintenance when guest report a problem - Ensure registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Assistant or the guests - Follow all company policies...

**Position Summary**: Grounds Service Assistant role is responsible for day-to-day grounds operations tasks assigned at the Parks. You will exude an infectious passion for delivering world-class memorable experiences for our guests. You are to maintain a friendly, safe, clean and comfortable environment in the park. **Scope & Responsibilities**: - Hoses...

**Job Purpose** Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

**Position Summary**: The role as Security Officer is responsible for securing all Hotel properties, guest and clientele, ensuring that set security and safety procedures are followed. **Scope and Responsibilities**: - Responsible For securing all hotel properties, staff and clientele in accordance with the procedures laid down in the Security Manual. -...

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Conduct daily briefings and ensure that all pertinent information is well received by team...

Responsibilities - Welcome guests during check-in and giving a fond farewell to guest while check-out - Providing excellent customer service as per hotel standards. - Coordinating and multi-tasking job duties in a busy environment. - Check on VIP reservations and complete their pre-registration formalities. - Ensure that the workplace remains clean and tidy...

**MAIN SCOPE AND GENERAL PURPOSE OF JOB**: Be responsible for planning, directing, controlling and coordinating the activities of Engineering Department in support of all other operating departments, supplying service to entire operation, and maintaining equipment, building, and grounds in optimum condition. **RESPONSIBILITIES**: 1. Develop standard...

**Team Leadership**: Supervise and coordinate the activities of housekeeping staff, including room attendants, housekeepers, and laundry personnel. Assign tasks, provide guidance, and ensure that all work is completed efficiently and to the highest standards. - **Training and Development**: Train new hires on housekeeping procedures, safety protocols, and...

_**URGENT!**_ **Role Responsibilities**: - Ensure after-sales support to customers by providing a high-quality level of customer service (e. g. receiving and responding to customer queries, attending to customer needs); - Respond promptly and direct customer requests and issues to the designated resource and follow up on customer interactions; - Using the...

**Job Type: Part-time** **Duration: 15th August - 18th September 2022** **Working hours: 9AM - 6PM** **Rate: RM12/hour** **Position Summary**: Responsible for executing the daily assignment to support the day-to-day business operations in the respective outlet within the Park Operations or Commercial Operations. You are expected to provide excellent...

**Job Types: Full-time, Part-time** **Position Summary**: The role as F&B Assistant is responsible for serving food and beverages in restaurant efficiently and in a most courteous manner. Carry out all duties in accordance with tasks and descriptions with reference to established rule s and policies. To provide a friendly and efficient service to all the...

We are an open flame restaurant which is designed a combination of open kitchen, flame grill restaurant.Looking for a talented crew to join us who is interested in f&b industry where not only daily routine but also interesting occasion and events. Job description: - to greet the guest when they enter. - provide a friendly service to the guest. - introduce...

We are an open flame restaurant which is designed a combination of open kitchen, flame grill restaurant.Looking for a talented crew to join us who is interested in f&b industry where not only daily routine but also interesting occasion and events. Job description: - to greet the guest when they enter. - provide a friendly service to the guest. - introduce...

Position Summary The Sandwich Artist® greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. Key Responsibilities - Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their...