Admission Executive

5 months ago


Petaling Jaya, Malaysia MEDIEXPRESS (MALAYSIA) SDN BHD Full time

Act as the primary contact for customers related to Health insurance policies and products
- Provide excellent customer service and handle customers’ enquiries
- Accurately process hospital admissions/discharge based on Health insurance policies
- Determine eligibility based on policies
- Communicate and document information in a professional, clear, consistent & accurate format
- Relay information to appropriate departments and personnel using established communication channels and procedures
- Reading and understanding all related account and admission notes
- Resolve enquiries from patients and escalate issues or complaints.
- Deal with all instructions, queries, and service requests promptly, accurately and within company-specified time frames

**Requirements**:

- Nurses / fresh graduates are encouraged to apply.
- Required language(s): Bahasa Malaysia, English
- Able to work shifts/ weekends/ public holidays (Able to earn OT)

**Full-Time position(s) available.

**Salary**: RM2,200.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)


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