Customer Services

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**Position Title: Customer Support Executive III** **Industry: Airlines/Aviation** **Location: Petaling Jaya** **Responsibilities**: - Key account for assigned customers - Manage customers' account - Provide reliable information to customers - Monitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contracted TAT - In case of...

In-charge of all customer service related matters. Ensure that highest level of customer service is being rendered to all customers. Handle customer complaints. Plan and strategize ways to improve customer experience. Prepare report on any customer-related data. Train customers on how to use company systems and technology. Coordinate customer service issues...

Responsibilities: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

**Requirements**: - Share a positive attitude with fellow colleagues and a team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and approachable, service-oriented, and customer-focused. **Responsibilities**: - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with...

a) To support sales department, handle customer's enquiry. b) To do booking, enquiry rates and sailing schedule from carrier. c) To do console planning. d) To co-ordinate with various department to ensure service efficiency that meet's customer's expectation. e) Any other duties as directed by Head of Department (HOD) Company was founded in year 1997 as an...

MLS represents global healthcare medical manufacturers in their product distribution to healthcare institutions, hospitals, and clinics. This encompasses warehousing; delivery; customer service; logistics support such as inventory planning; invoicing and post-sales activities such as technical support. Some of our key expertise include managing high mix low...

**Our client is a fast growing online & offline company with business focus in EV industry** **Roles**: - Handle incoming calls from customers including inquiries, complaints & sales queries. - Address customer inquiries & provide appropriate solutions. - Assist customers in understanding product features, pricing & benefits to facilitate sales...

**Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...

**Job Responsibility**: - Conduct booking pre-checks for standard bookings such as Dangerous & Hazardous goods, Refrigerated shipments, Garment on hangers, Out of Gauge shipments and Military Cargo. - Closely coordinate with internal parties (i.e. OPS, Sales, Business Development, Network..etc) to ensure all bookings are processed per requirements. - Notify...

Maintain a positive, empathetic, and professional attitude toward customers at all times. 1) Acknowledging and resolving customer complaints, providing feedback on the efficiency of the customer service process. You are also required to send condolence stand to the funeral if needed. 2) Perform front desk, attending customer inquiry, prepare quotation,...

1. Handling all inbound/outbound calls pertaining to customers enquiries, complaints, Comments, feedbacks and other raising issues related to product and services. 2. Processing and follow up on appointments. 3. Researching required information using available resources. 4. Completing call notes and call reports as necessary and updating them in the CRM. 5....

**JOB SUMMARY** We are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails. **JOB RESPONSIBILITIES** 1. Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers. 2. To provide good customer service to the customers by being proactive to...

Job Responsibilities - Identify Permit Lawatan Kerja Sementara (PLKS) renewal issue/error of the company under their care in MyEG iBOS sytem and daily pending list from Technical department. - Segregate the issue/errors into specified category in their personal pending Report. - He/she is expected to clear the Pending Print issues. - Prepare daily weekly...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

Job Responsibilities - Identify Permit Lawatan Kerja Sementara (PLKS) renewal issue/error of the company under their care in MyEG iBOS sytem and daily pending list from Technical department. - Segregate the issue/errors into specified category in their personal pending Report. - He/she is expected to clear the Pending Print issues. - Prepare daily weekly...