Corporate Customer Service Executive

1 week ago


Petaling Jaya, Malaysia My E.G. Services Berhad Full time

Job Responsibilities
- Identify Permit Lawatan Kerja Sementara (PLKS) renewal issue/error of the company under their care in MyEG iBOS sytem and daily pending list from Technical department.
- Segregate the issue/errors into specified category in their personal pending Report.
- He/she is expected to clear the Pending Print issues.
- Prepare daily weekly report of the renewal pending and work to improve (i.e lower) the number of pending.
- Provide weekly PLKS renewal pending report to client and clarify to customer the cause of pending and how they can help to expedite solve some of the issues.
- Perform ad-hoc tasks that is requested by the superior.

**Job Types**: Permanent, Full-time

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Do you know how to use Microsoft Office software?
- Rate your inter-personnel skills. (1-10)
- Rate your communication skills. (1-10)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Service: 1 year (preferred)



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