Service Advisor

1 day ago


Kuala Lumpur, Malaysia GO Mechanic Full time

**GoMechanic is hiring for Service Advisor**

**Location: Kuala Lumpur**

**Experience: Even Fresher can apply**

**Salary: 2500 - 3000**

**Roles & Responsibilities**:

- Scheduling and arranging appointments with the customers/clients (Retail & B2B)
- Reception and Job Order creation
- Co-ordinate between the customer & garage
- Check repairs and execution of ongoing work with garages
- Quality control and preparation for vehicle delivery
- Vehicle on-time delivery and billing to customer
- Planning of Existing and new customer acquisitions planning to improve market share and improve overall customer satisfaction
- Customer Satisfaction and Complaint Management
- Process implementation for cost control
- Can handle at least 30-35 cars per month

**Skills**:

- 0-2 years of experience in after-sales service
- Degree/Diploma in Automobile Engineering or any Graduate
- Good communication skills
- Knowledge of the Automobile Service Industry

**Perks**:

- Travel Allowance
- Internet Allowance
- Medical Insurance Allowance
- Incentives
- Over Time Allowance

Rishabh Gupta

HR | Talent Acquisition

GoMechanic, Gurgaon HQ, India

Pay: Up to RM2,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Application Question(s):

- How Many years of Experience do you have as Service Advisor ?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)


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