Customer Care Executive

2 weeks ago


Shah Alam, Malaysia SGS Full time

**Company Description**:

- We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world._
- Assist Section Head in fulfilling the requirements for the effective implementation of the MBL System
- Assist Section Head to maintain and develop the growth of Key Accounts
- Assist Section Head / Sales team follow up on business prospect.
- Timeliness and accuracy on handling business inquiries as per Quality System KPI.
- Build and foster collaboration with internal teams involved in service delivery.
- Build and proactively manage trust relationships with Key Accounts.
- Go beyond clients' core business to identify new opportunities.
- Be abreast of SGS new products and services and propose them to customers as appropriate.
- Assist on Debtors collection to meet DSO target.
- At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures.
- At all times, comply with SGS Code of Integrity and Professional Conduct.
- Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Managemen

**Qualifications**
- Bachelor degree from any field.
- Diploma or Degree from recognized university/college with science background will be an advantage.
- Able to work independently with min. supervision.

**Additional Information**
- This position does not require travelling.
- Location of the position is at Seksyen 22, Shah Alam, Selangor, Malaysia



  • Shah Alam, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in...


  • Shah Alam, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...


  • Shah Alam, Malaysia Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...


  • Shah Alam, Malaysia Brandt International Sdn Bhd Full time

    **JOB DESCRIPTION**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Working Hours**: Follow US working hours and public holidays. Weekdays: 9am to 8pm. Weekends: 24/7. **Work Location**: Shah Alam, nearby UITM. **Work Arrangement**: Hybrid Model. **Shift Pattern**: 12 hours per...


  • Shah Alam, Malaysia Eskayvie Malaysia Full time

    1. After-Sales Service - Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service follow-ups and other related matters to increase repeat purchase rate. - Responsible for achieving customer success targets set by the company. - Deliver fast response and consistent service to maintain close relationships with...


  • Shah Alam, Malaysia Vacuum Technique Malaysia Sdn. Bhd. Full time

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...


  • Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Customer Care Executive (Indoor Sales) to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers. To help to achieve this, we will provide you with a competitive base salary, highly...


  • Shah Alam, Malaysia Karcher Cleaning Systems Full time

    REPORTING TO: GENERAL MANAGER **Operations Manager** This position is part of the Senior Management Team and holds the responsibility for the Logistics, Warehouse, and Customer Service thereby ensuring smooth and efficient supply chain management. This role includes daily operations, project work, and process improvement activities. **Your...


  • Shah Alam, Malaysia The Lorry Online Full time

    **Department**:Operations **Job Location**:Malaysia **Career Highlights** - Opportunity to learn and develop your skills in a growing work environment - Young and dynamic work culture - We believe in creating LEGENDS and you can be the next one! **Highly Desired skills**: - Proven experience as Customer Service Executive in any related industry -...

  • Customer Assistant

    2 weeks ago


    Shah Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...


  • Shah Alam, Malaysia Watson's Personal Care Stores Sdn. Bhd Full time

    **Responsibilities**: Kelayakan- Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice Tanggungjawab- Provide good customer service to walk-in customers - To ensure of correct selling techniques to do sales and...


  • Shah Alam, Malaysia KITCHEN CARE AGRO FOOD PRODUCTS (M) SDN. BHD. Full time

    Warehouse workers execute the accurate handling, packing and storage of materials in a warehouse. They receive goods, label them, check quality, store the goods and document any damage. Warehouse workers also monitor stock levels of items, keep inventory and ship goods. Kitchen Care Argo Food Products (M) Sdn Bhd has been established as a General Trading...

  • Customer Assistant

    1 week ago


    Shah Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

  • Customer Assistant

    1 week ago


    Shah Alam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...


  • Shah Alam, Malaysia Alam Flora Sdn. Bhd. Full time

    **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions.- Keeping records...


  • Shah Alam, Malaysia KUDRAT MARITIME MALAYSIA SDN. BHD. Full time

    **A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...


  • Shah Alam, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    Company: Digi Telecommunication - Full training provided and career advancement - Attractive Salary package (Basic + allowance + benefit) - A great platform for fresh who wish to explore call center - Exciting & Fun working environment - Opportunity to enhance learning new knowledge **Responsibilities**: - Handle high volume of incoming calls regarding...


  • Shah Alam, Malaysia Times Consult Full time

    Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...


  • Shah Alam, Malaysia Watson's Personal Care Stores Sdn. Bhd Full time

    Kelayakan - Possess pleasant personality and good communication skills. - Good interpersonal & follow-up skill, adaptable and result oriented. - Able to work retail hours (includes weekends and public holidays). Tanggungjawab **Job Purpose** To ensure that a professional standard of customer care is maintained in order to promote Company Products so that...


  • Shah Alam, Malaysia POWER METAL TECHNOLOGIES (M) SDN BHD Full time

    * - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and...