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IT Application Analyst

1 month ago

Bayan Lepas, Malaysia Toll Group Full time

Company Description

**Job Description**:

- Analyse incidents and resolve within SLA framework.
- Closely work along with Support Analysts, Support partner to distribute the work in optimal manner to meet customer requirements.
- Management tickets and implement a permanent fix and, conduct technical analysis and create comprehensive technical specifications for CRs
- Analyse technical system issues with Moca, Pl/sql, Unix skills, and analyse technical integration issues using WebMethods industry tools

**Qualifications**:

- 4+ Years of experience creating technical design documents, training documents, test cases and deployment plans for Change Requests/Enhancements
- Sound understanding of Warehouse business process and operations (including RF gun operations, Label printing, Serial number, etc.) and WCS systems
- Excellent written and verbal communication skills
- A willingness to learn and a positive work attitude
- Strong analytical, prioritizing, interpersonal, problem-solving and presentation skill

Additional Information
**Be Connected**:
With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.
- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.