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Customer Relationship Management
6 days ago
**Senior/Junior CRM (Customer Relationship Management)**
**Working Location - Old Klang Road (Hybrid mode)**
**Salary: RM 4,500 - Up to RM 7,500 (Based on experience)**
**Work Type: Permanent Vacancy**
**Key Responsibilities: -**
- Gain insights into customers trends, preference & behavior for necessary sales strategy adjustment to optimize customer experiences.
- Lead the development compelling and effective written content for business proposals and sales pitches.
- Key account management, lead initiatives to enhance customer engagement and satisfaction.
- Be customer-centric, provide excellent sales solution and service experience to customer.
- Customer acquisition & retention, planning and delivering CRM strategies with a view to convert potential customers, retaining existing customers, increasing brand loyalty.
- Provide leadership and guidance, ensures a "knowledge-sharing" culture by effective communication and documentation.
**Requirements**:
- SPM level & above, Bilingual in English, Mandarin & Bahasa Language (verbal, written & read).
- Minimum 1 - 3 years experiences with top sales result in others industry.
- Basic computer skill such as Gsuite, PowerPoint & excel.
- Strategic management thinking, strong leadership skills, and a wealth of CRM experience.
- Result-oriented, Strong problem-solving skill and always keep to strive for excellence
**Job Types**: Full-time, Permanent
**Salary**: RM4,500.00 - RM8,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Application Question(s):
- Able to Speak, Read & Write in Mandarin?
**Education**:
- STM/STPM (required)
**Experience**:
- Customer Relationship Management (CRM): 1 year (required)
Ability to Commute:
- Old Klang (required)
Ability to Relocate:
- Old Klang: Relocate before starting work (required)
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