Relationship Manager
2 days ago
We are seeking an experienced Relationship Manager to build strong client relationships, provide financial solutions, and drive business growth. Must have excellent communication skills and a proven record in client retention. Join us to enhance client success and organizational growth.
**Key Responsibilities**:
- Cultivate and enhance relationships with customers
- Educate and inform clients about the company's products and services
- Address client complaints promptly and resolve issues effectively
- Conduct customer satisfaction surveys and provide recommendations to enhance client satisfaction
- Develop and implement strategic financial goals
- Initiate discussions with clients regarding matters related to their portfolio(s)
- Serve as a Relationship Manager for designated client relationships, overseeing financial planning, administration, and offering advice and solutions ▪ Plan and coordinate ad hoc events
**Qualifications**:
- Minimum SPM or Bachelor's degree in business administration, marketing, or a related field
- Proficient in both Bahasa English and Bahasa Malaysia
- Three or more years of experience in customer service, sales, or a related position
- Exceptional verbal and written communication skills
- Outgoing personality with a positive attitude
- Ability to lead and collaborate within a team
- Strong conflict resolution and interpersonal skills, capable of building lasting relationships with clients
- Results-oriented and persistent
- Capable of working under pressure and managing priorities effectively
- Exceptional organizational skills and a strong work ethic
- Significant background in managing a portfolio of high-risk clients
Pay: RM3,300.00 - RM4,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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