Onboarding Specialist

2 weeks ago


Kuala Lumpur, Malaysia Hyppies Full time

Are you passionate about simplifying financial transactions across borders? Do you thrive in a dynamic environment, fostering seamless experiences for clients? If so, we have an exciting opportunity for you

**About Us**:
They are a leading provider of payment and financial services, dedicated to revolutionizing how businesses and individuals manage international transactions. With a commitment to innovation and client satisfaction, they specialize in offering secure, efficient, and cost-effective solutions for global payments.

**Position: Onboarding Specialist**

**Role Overview**:
As an Onboarding Specialist, you will play a pivotal role in ensuring our clients' smooth transition onto our platform. Your primary responsibility will be to facilitate the onboarding process for new clients, guiding them through our services, and ensuring their needs are met with utmost efficiency and professionalism.

**Responsibilities**:

- Collaborate with clients to understand their specific payment needs and goals
- Manage the end-to-end onboarding process, providing personalized assistance and guidance
- Liaise with internal teams to ensure seamless integration and setup for new clients
- Conduct training sessions to educate clients on platform functionalities and best practices
- Troubleshoot and resolve client inquiries or issues promptly and effectively
- Maintain accurate records of client interactions and onboarding progress

If you are passionate about delivering exceptional client experiences and are eager to contribute to a forward-thinking team, we would love to hear from you



  • Kuala Lumpur, Malaysia Abhidi solution SDN BHD Full time

    **Overview**: As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding...


  • Kuala Lumpur, Malaysia Abhidi Solution Private Limited Full time

    As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding experience. By...


  • Kuala Lumpur, Malaysia Engage International Sdn Bhd (KATCH) Full time

    o Execute on-site visits to merchants for hands-on support during the implementation phase. - Collaborate with the sales team to understand client needs and customize onboarding strategies accordingly. - Conduct in-person training sessions for merchants on product usage, system integration, and best practices. - Troubleshoot and resolve any hardware or...


  • Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...


  • Kuala Lumpur, Malaysia Engage International Sdn Bhd (KATCH) Full time

    o Provide an incredible onboarding experience for merchants. You will be supporting the on-the-ground sales team in closing deals - Develop new efficiencies to shorten the onboarding sales stage, using your learnt extensive product knowledge across a whole product suite. - Perform against the onboarding process and training curriculum to hold merchants...

  • Iam Specialist

    1 month ago


    Kuala Lumpur, Malaysia demant Full time

    **About the Role**: We are looking for 2 skilled colleagues with expertise in Identity Access Management (IAM), ideally with SailPoint IdentityNow experience to join our team. As a specialist, you will play a crucial role in managing identity and access management solutions. Your primary responsibilities will include onboarding systems and users, as well as...


  • Kuala Lumpur, Malaysia EBC Group Full time

    EBC Group, a leading financial services provider, is seeking an experienced Human Resources (HR) Manager to join our dedicated team. As the HR Manager, you will be responsible for overseeing all aspects of human resources operations, including recruitment, employee relations, performance management, compensation and benefits, training and development, and HR...


  • Kuala Lumpur, Malaysia Babel Fitness Full time

    Role Overview: The Recruitment Specialist will be responsible for managing the end-to-end recruitment process, from identifying staffing needs to onboarding new hires. This role requires a proactive individual who is adept at sourcing, attracting, and hiring top talent in a competitive market. You will work closely with department heads to understand their...


  • Kuala Lumpur, Malaysia Jom Kerja! Full time

    Job Title: Recruitment Specialist Location: Q Sentral, Kuala Lumpur Position Overview: Key Responsibilities: 1. Sourcing and Attraction: 2. Screening and Evaluation: - Coordinate and schedule interviews with hiring managers and team members. 4. Collaboration and Coordination: - Partner closely with hiring managers to understand their hiring needs and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...


  • Kuala Lumpur, Malaysia Coda Payments Full time

    We need a talented Application Support Specialist to join our mission. As an Application Support Specialist you’ll become part of the Product Operations team whose main focus is to support our publishers (Game industry and Creator Economy) during the pre-sales, integration and post-launch phases—continuously analysing and improving processes and tooling...


  • Kuala Lumpur, Malaysia Hyppies Full time

    Be the Sales Team's Secret Weapon at a** Global Luxury Fitness Tech!** Do you thrive on helping others achieve their fitness goals? A **Global Luxury Fitness Tech Company **on a mission to empower people to live healthier lives - We're looking for a passionate and results-oriented individual to join our team as a **Customer Success Specialist**. **In this...


  • Kuala Lumpur, Malaysia Recruit Express Full time

    **Job Summary**: **Responsibilities**: - Recruitment Strategy: - Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies. - Interview Coordination: - Coordinate and schedule interviews with hiring managers and other stakeholders. - Collaborate with hiring managers to make informed hiring decisions. -...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Recruitment Strategy: - Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies. - Interview Coordination: - Coordinate and schedule interviews with hiring managers and other stakeholders. - Collaborate with hiring managers to make informed hiring decisions. - Onboarding...


  • Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    **Responsibilities**: - Recruitment Strategy: - Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies. - Interview Coordination: - Coordinate and schedule interviews with hiring managers and other stakeholders. - Collaborate with hiring managers to make informed hiring decisions. - Onboarding...


  • Kuala Lumpur, Malaysia Concentrix Full time

    Job Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...


  • Kuala Lumpur, Malaysia EBC Group Full time

    **Job Summary**: We are in search of a dynamic and results-driven professional to join our marketing team as a User Growth Specialist (Focus EDM & Event Marketing). In this role, you will play a key part in expanding our user base through strategic EDM campaigns, engaging events, and innovative growth initiatives. **Key Responsibilities** **1. EDM Campaign...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Qashier Full time

    About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...


  • Kuala Lumpur, Malaysia Spark Hunts Resources Full time

    **Specialist, Customer Due Diligence Operations (CDD)** **Job Descriptions**: - Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. - Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML...

  • Patient Coordinator

    1 month ago


    Kuala Lumpur, Malaysia Neomindz Sdn Bhd Full time

    Experience is Hospital marketing, International patients & Medical Tourism preferable. - Coordinate with the Business development for patient onboarding activity. - Resolves or appropriately refer to questions, requests, and problems. - Making or Receiving calls from patients and discussing symptoms to guide them if they need to seek medical care - Conveys...