Specialist, Merchant Onboarding

Responsibilities: - On-board and train new merchants - Build & strengthen relationships with base & middle tier merchants to help them grow their business - Address, resolve, and record any clients issues that arise pertaining to business growth and general account satisfaction - Coordinate and train all new merchants to onboard them in an efficient and...

o Execute on-site visits to merchants for hands-on support during the implementation phase. - Collaborate with the sales team to understand client needs and customize onboarding strategies accordingly. - Conduct in-person training sessions for merchants on product usage, system integration, and best practices. - Troubleshoot and resolve any hardware or...

Analyse the performance of Merchant Partners based on KPIs - Maintain a sense of ownership, with a strong attention to detail. - Act as point of contact for Merchant Partners (our customers) to forge strong relationships and increase loyalty and retention. - Serve as a Merchant advocate for problem resolution. - Function as a training resource for Merchant...

Merchant Renewal Specialist About the job Merchant Renewal Specialist Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech, and Data? Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data? Qashier is looking for a **Merchant Renewal Specialist** to support our growth! We...

o Provide an incredible onboarding experience for merchants. You will be supporting the on-the-ground sales team in closing deals - Develop new efficiencies to shorten the onboarding sales stage, using your learnt extensive product knowledge across a whole product suite. - Perform against the onboarding process and training curriculum to hold merchants...

Are you passionate about simplifying financial transactions across borders? Do you thrive in a dynamic environment, fostering seamless experiences for clients? If so, we have an exciting opportunity for you! **About Us**: They are a leading provider of payment and financial services, dedicated to revolutionizing how businesses and individuals manage...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Responsibilities**: - To support daily operations task. - Ensure merchants onboarding processing and configuration are met within turnaround time. - Ensure continuously improvement and enhancement on system as well as merchant operational processes. - Attending supports or requests on existing merchant such as payment advice, non settlement, release...

**Company Description** menumiz delivers Hospitality Management Solutions on Cloud. Our SaaS platform, which comprises a restaurant management app and electronic Point of Sales (POS) system, harnesses the power of mobile to speed up restaurant services. From digital menu, taking self-service orders, sending kitchen instructions to accepting payments and...

**BENEFITS** - Salary RM 3,000 - RM 4,500 + Commission - Be part of the person to be groom to be the management staff of the company. **RESPONSIBILITY** - To identify potential merchants/channels in the market, grow the sales volume and merchant base. - Establish and maintain relationships/partnerships with merchants, act as liaison between merchant and the...

DepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**We’re Osome** - Entrepreneurs are society’s problem solvers. At Osome, we help entrepreneurs focus on solving problems, empowering them to improve the way we work, travel, communicate, shop, and live. The more problems entrepreneurs can solve, the better our world becomes. We are looking for a client-centric individual to join our team as a **Client...

**Role: Customer Onboarding Specialist - Mandarin (CISCO)** **Work Location: Bukit Jalil, Kuala Lumpur** **Job Shift Hours: Normal Business Hours** **Job Type: Permanent** **JD**: As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with...

**Client Onboarding Specialist** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on regional and global projects - Conducive...

Technical Support Specialist, MY About the job Technical Support Specialist, MY Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing **Technical Support Specialist **to support our growth! We are looking for passionate individuals that can assist in the setup and...

**Overview**: As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding...

As a Customer Onboarding Specialist, you'll play a pivotal role in ensuring our customers seamlessly transition into their Enterprise Agreement (EA) and begin their journey with CISCO's products and services. You will engage with customers early in their lifecycle, providing guidance, support, and expertise to facilitate a smooth onboarding experience. By...

**Join a** growing** organisation **with a great culture**: - **Room **for** **development and growth** - **Attractive salary **& **p**erks** Are you wanting to put your exceptional attention to detail and communication skills to work? Do you love working in a fast paced, vibrant, and energetic environment? Ezypay is a multi-award winning FinTech company...

DepartmentOperations LevelEntry Level LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Agent Onboarding Analyst **Responsibilities** **Responsibilities**: Undertaking the CDD process for new and existing clients in accordance with the relevant laws andregulations of the Bank Negara Malaysia and IME's internal guidance, policies, processes & procedures. Perform Due Diligence assessments for corporate customer, merchants, and agents, as well...