Customer Service
2 weeks ago
**Responsibilities**
- Call and pursue collections and to negotiate with customers of their payment schedules
- Escalates customer’s disputes or enquiries to relevant departments and ensure proper follow up
- Daily update of ageing report
- Issuance of monthly letter of payment reminder and Statement of Account
- Process relevant debt recovery actions for further actions
- Other ad-hoc duties as assigned by Supervisor/Manager
**Requirements**:
- Good computer skills, in particular with Microsoft Office
- Excellent communication and interpersonal skills
- A team player and also able to work independently
- Emotional intelligence and Assertive
- Strong administration skills
**Salary**: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Early shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Arabic (preferred)
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