![Eastin Hotel Kuala Lumpur](https://media.trabajo.org/img/noimg.jpg)
Reservation Manager
4 weeks ago
**Job Summary**:
- Oversee the hotel reservation system to ensure accurate and efficient bookings.
- Collaborate with the front desk, sales, and housekeeping departments to optimize room availability and guest satisfaction.
- Train and supervise reservation staff, maintaining a high standard of customer service.
- Handle guest inquiries, concerns, and special requests related to reservations.
- Implement and enforce reservation policies and procedures to ensure consistency.
- Monitor reservation trends, analyse data, and provide insights to improve revenue and occupancy rates.
- Coordinate with the marketing team to promote special packages and offers.
- Generate reports and participate in regular meetings to discuss performance and strategies.
**Job Requirement**:
- Oversee the hotel reservation system to ensure accurate and efficient bookings.
- Collaborate with the front desk, sales, and housekeeping departments to optimize room availability and guest satisfaction.
- Train and supervise reservation staff, maintaining a high standard of customer service.
- Handle guest inquiries, concerns, and special requests related to reservations.
- Implement and enforce reservation policies and procedures to ensure consistency.
- Monitor reservation trends, analyze data, and provide insights to improve revenue and occupancy rates.
- Coordinate with the marketing team to promote special packages and offers.
- Generate reports and participate in regular meetings to discuss performance and strategies.
Eastin Hotel Kuala Lumpur, a distinguished 5-Star business class hotel offering 388 rooms of international standards. Nestled in the upscale locale of Jalan Damansara, our hotel enjoys a strategic location surrounded by golf courses, shopping malls, and office buildings. Perfectly situated for both business and leisure travelers, Eastin Hotel is just a short 5-minute walk from the Phileo Damansara MRT station, part of the Kajang - Kwasa Damansara line. Experience the epitome of luxury and convenience as you explore the vibrant city from our well-positioned haven.
**Salary**: RM4,500.00 - RM6,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Meal provided
Schedule:
- Holidays
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Deadline: 02/28/2024
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