Reservation Officer

a. To assist Reservations Manager with the rooms forecasting.b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team.c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently.d. To assist Reservations Manager in training, scheduling, counselling,...

Job purposeHandle passengers booking and ticketing, ancillaries and reservation related matters. This involves providing assistance to BPO, ATO, GO, and Sales Department on reservation and ticketing issues and ensure adherence to airlines' Standard Operating Procedure (SOPs)Duties and responsibilities Handling requests from queues, inboxes and reports while...

a. To assist Reservations Manager with the rooms forecasting. b. To check the accuracy of room blocks, reservations, and group market codes performed by the Team. c. To lead Reservations Team in the absence of the Reservation Team and to ensure their tasks are carried out efficiently. d. To assist Reservations Manager in training, scheduling, counselling,...

**Job Summary**: - Oversee the hotel reservation system to ensure accurate and efficient bookings. - Collaborate with the front desk, sales, and housekeeping departments to optimize room availability and guest satisfaction. - Train and supervise reservation staff, maintaining a high standard of customer service. - Handle guest inquiries, concerns, and...

***: Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **DUTIES AND RESPONSIBILITIES**: - Having knowledge of entire Reservation Procedure - Responsible for Hotel and Local Reservations and Reservation -...

**Education and Experience**: 1. Diploma or Bachelor's Degree (Degree in Hospitality, Travel, Tourism will be preferable). 2. Have knowledge of the GDS system (ABACUS/SABRE). 3. Have prior experience in using Airlines reservation systems (preferable) 4. Proficient in MS Office **Job Descriptions**: 1. Responsible for the processing of ticketing requests...

Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.And, we strongly believe that our Team...

**Education and Experience**: 1. Diploma or Bachelor's Degree (Degree in Hospitality, Travel, Tourism will be preferable) 2. Minimum 5 years of job experience in a related field. 3. High level of knowledge of the GDS system (ABACUS/SABRE). 4. Have IATA/UFTA certificate (highly preferred) 5. Have prior experience in using Airlines reservation systems...

**Job Title**: Officer, Call Centre **Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with...

Responsibilities Train, supervise and support office staff, including virtual front office, customer service, reservation and sales agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests Troubleshoot emergencies Manage sales target Manage customer satisfaction Keep updated report on sales and...

He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night Audit To establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...

He/she is responsible for the overall Front Office operations: i) Switchboard ii) Reservations iii) Cashiering iv) Registration (check-in / check-out) v) Night AuditTo establish a dynamic and successful group of hotels and hospitality related businesses with a team of dedicated and knowledgeable people who strike constantly to devise the best approaches,...

Reservation Manager Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. **And, we strongly...

Coordinating appointments and meetings and managing HOD's calendars and schedules. Coordinating domestic and international travel, including flight and hotel reservations. Purchasing office supplies and equipment and maintaining proper stock levels. Producing reports, composing correspondence, and drafting new contracts. Creating presentations and other...

Job Opportunity: Customer Service Officer Position: Customer Service OfficerType: Full-timeSchedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)Responsibilities: Greet and assist customers with a positive attitude. Provide information on pricing, lanes, and services. Manage reservations, handle transactions, and offer guidance....

Front Office AssistantWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. **And, we strongly believe that our Team...

Handling reception - answer incoming telephone calls, take and disseminate messages, attend to walk in customers, general cleanliness of the office, facilitating refreshments/meals for meetings and serving clients Sort & distribute daily incoming mails/parcels Draft correspondence in English & Bahasa Malaysia Travel Management - flights bookings, hotel...

Sales : Manage overseas agents quotations and itinerary arragement for Free Individual Travellers ( FIT ) - Hotel Room Bookings : Managing daily hotel reservations and bookings, close outs and allotments. - Itinerary arrangement : Booking of transfers & tours, attraction tickets, restaurants, guides etc. - Invoicing : Timely invoicing into system for billing...

**Reports To**: Executive, Distribution **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and ad-hoc. **Key Accountability**: - To use the system and facility provided to answer incoming calls and respond to airline customers inquiries with proper customer service etiquette. - To...