Retail Operations

1 month ago


Kuala Lumpur, Malaysia Muihua Sdn Bhd Full time

**SUMMARY**

An operations executive is a business professional who works at the highest level of an organization, on the executive team. As a key part of an organization's management team, operations executives oversee various parts of a company. They may manage human resources by providing standards and hiring procedures. Often, operations executives work to improve an organization's quality, productivity and efficiency by implementing effective organizational processes and procedures

**ROLES & RESPONSIBILITIES**
- Assist Operations Manager to manage daily operations on site
- Assist Operations Manager to plan manpower for operations
- Assist with the development of in-house training
- Conduct interviews for new employees
- Place orders to maintain stock levels are healthy
- Plan and implement environmentally sustainable work practices
- Assist in all store stock counts monthly
- Provide advice and guidance on issues relating to training as required
- Provide human resource support and guidance to the floor staffs
- Support on-the-job training
- Develop strategic goals in collaboration with other executives
- Develop short and long-term operational goals
- Create effective plans for achieving operational and strategic goals
- Delegate tasks to various teams and individuals
- Assess the performance of internal and external operations, including employees and procedures
- Give suggestions for operational improvements
- Create and maintain a healthy work environment among operations teams

**Your Profile**
- Attention to detail and strong understanding of retail operations and customer satisfaction oriented.
- A Team Player and you are enthusiastic about working in the frontline.
- The desire to be successful and to achieve goals are motivational factors for you.
- You succeed in quickly establishing trusting and lasting relationships with customers.
- You are eager to learn and you have the desire to improve yourself.
- You are tenacious and persevering - Nothing beats the feeling of accomplishment at the very end
- You adopt a positive attitude and your professionalism and work ethic are impeccable.
- You have experience or training relevant to the job - This is an asset



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