Front Desk Executive

1 week ago


Kuala Lumpur, Malaysia Lubov Aesthetic Sdn Bhd Full time

Join our dynamic team at Lubov - Laser & Aesthetic, a leading beauty and wellness center at Solaris Mont Kiara, dedicated to providing exceptional services to our valued guest. We are looking for a dedicated and professional Front Desk Executive to be the face of our company, ensuring a welcoming and efficient experience for all who walk through our doors.

**Responsibilities**:

- Greet and welcome guest with a warm and professional demeanor.
- Create good relationship with guest by providing the best pre and post treatment service.
- Manage front desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
- Maintain a clean and well-organized reception area.
- Provide information on beauty treatments and products.
- Process transactions and manage the cash register.
- Assist with administrative tasks and ensure smooth daily operations.
- Handle client feedback and complaints professionally.
- Coordinate with other departments to ensure seamless service delivery.

**Requirements**:

- Minimum qualification Diploma or Bachelor’s degree in Hospitality/ Hotel Management/ Spa and Wellness Management or Business Administration or related field.
- Preferable with 2 years experience in a similar role.
- Well-groomed with a professional appearance.
- Familiarity with beauty treatments and products is a plus.
- Background in the hotel or service industry is highly desirable.
- Must be able to communicate effectively in both English and Malay.
- Excellent interpersonal and customer service skills.
- Strong organizational and multitasking abilities.

What We Offer:

- Competitive salary within the range of RM2500 - RM3300 + Commision
- Opportunities for professional growth and development.
- A supportive and friendly work environment.
- Staff discounts on beauty treatments and products.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

Expected Start Date: 07/01/2024


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