Manager, Client Success, Patient and Payer Solutions

3 weeks ago


Selangor, Malaysia DKSH Malaysia Sdn Bhd Full time

**Job Summary**:

- Manage the execution of country expansion strategies and establish long-term relationships with potential key clients and customers in line with business objectives.
- Job Responsibilities
- Lead client acquisition and development covering key activities: lead generation, pipeline development, activity planning
- Identify opportunities for new product/ service development
- Build plan to develop SaaS offering and execute on it.
- Manage research/feasibility studies/market scan, evaluate findings and prepares information for decision-making
- Provide necessary support to operations team to ensure flawless execution of planned and ongoing projects.
- Responsible for business development project strategic initiatives, as aligned within the team.
- Manage the negotiation process. Prepare contracts, providing inputs on proper pricing and contract terms. Identify upselling opportunities and manage contract renegotiations with existing clients
- Manage the improvement of current Business Development processes and cross-functional collaboration to drive effectiveness and minimize redundancy
- Drive self-learning and improvement in the area of Business Development and DKSH behavior as part of continuous learning and achieve teaM/Function goals
- Develop and continuously improve external communication materials.
- Oversee execution of a regular webinar series & content generation to display leadership in the space.
**Job Requirements**:

- Bachelor degree in any fields
- Effective communicator - Ability to coordinate, align external and internal stakeholders in complex and ambiguous situations
- Deep understanding of healthcare systems & trends in Malaysia
- Highly proficient with MS Office (PowerPoint & Excel) for developing insights and communications for a wide range of stakeholders
- Strong understanding of client business critical topics
- to large-d companies in similar industries for patient and payer service projects
- Demonstrate business acumen, analytical and business analysis skills
- Proven client and customer account management skills
- Ability to manage global/regional/country level assignments and projects
- Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
- Demonstrate fluency in English (both written and spoken)



  • Kuala Selangor, Malaysia Takeda Pharmaceutical Full time

    **JOB SUMMARY** The Government Affairs and Patient Advocacy Manager is expected to drive and advocate Takeda as a healthcare partner for policy makers, payers and patient advocacy organizations to advance standards of care and access. This position is responsible to support government affairs strategies and cultivate relations with government, key opinion...


  • Selangor, Malaysia Next Level Academy Full time

    Want To Be An Awesome Client Success Executive For An Awesome Company? HERE’S A SHORT INTRO OF OUR COMPANY Next Level Academy is a Singaporean based company, core business includes educating people in taking their passion and turning it into profit. **It is founded by Sean Seah. Below are some links about Sean**: Currently we are looking for a Full Time...


  • Kuala Selangor, Malaysia Takeda Pharmaceutical Full time

    **JOB SUMMARY** In this role, you are responsible to identify Most Valuable Customers [e.g. large corporations, chain groups, insurance, hospitals or private payers], and form partnership with relevant stakeholders strategically to grow the business and improve patient care, both short and long term. **KEY RESPONSIBILITIES & ACCOUNTABILITIES** **Account...


  • Selangor, Malaysia Gratitude Inc. Full time

    **Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care customer success customer support- Bachelor’s Degree or at least Diploma or equivalent in any...


  • Selangor, Malaysia Zoll Medical Corporation Full time

    **Human Resources Business Partner, ASEAN**: **Location: Selangor, Malaysia**: **Resuscitation**: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an...


  • Selangor, Malaysia ZOLL LifeVest Full time

    **Location: Selangor, Malaysia**: **Resuscitation**: The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee champion and change agent. The role...


  • Selangor, Malaysia AXA Group Operations Malaysia Sdn Bhd Full time

    Full-time Responsible for managing the routine medical activity, delivery of professional and effective medical assistance services for all clients to the highest standards of excellence in conjunction with the Regional Medical Director, doctors and nurses within our International Operations team to ensure appropriate medical outcome and financial compliance...

  • Technology Specialist

    2 weeks ago


    Selangor, Malaysia Cognizant Technology Solutions Full time

    **Principal Infra Developer** **Qualification**: Science / Engineering graduate ** Responsibility**: **Requirement Gathering**: - Participate in requirement gathering JAD sessions and support documentation where applicable (business, functional, UI, usability, data, compliance, data migration, NFR, 3rd party tools & products). - Raise clarifications with...


  • Kuala Selangor, Selangor, Malaysia Aonic Full time

    Company OverviewAonic is a pioneering technology company focusing on drone solutions and software. Established in 2016, we have expanded our services to cater to diverse industries, offering a comprehensive range of solutions.About the RoleThe Business Development Executive will play a pivotal role in driving growth by developing new business pipelines,...

  • Sales Executive

    4 weeks ago


    Selangor, Malaysia Konica Minolta Business Solutions (M) Sdn. Bhd. Full time

    At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools. **WHAT WILL YOU DO?** - You will build long term direct...


  • Selangor, Malaysia Innity Sdn Bhd Full time

    Act as a primary liaison person between Sales Account Managers and other internal stakeholders within the company to ensure that digital advertising/influencers campaigns are implemented successfully - Assist Account Managers in crafting responses to RFPs, proposals, and contracts - Work closely with relevant internal stakeholders within the company to...


  • Selangor, Malaysia Thermo Fisher Scientific Full time

    Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues exceeding $40 billion and more than 100,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner, and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics,...

  • Supply Chain Manager

    13 hours ago


    Selangor, Malaysia Ambition Full time

    Established MNC environment - Attractive Remuneration and career growth Our client is a Multinational Company in providing supply chain solutions with high profile international clients, they are currently looking for the role of **Supply Chain Manager** to spearhead managing customer and internal supply chain team. **Responsibilities**: - Customer facing...

  • IT Solutions Director

    3 weeks ago


    Hulu Selangor, Malaysia Garza Blanca Preserve Resort & Spa Puerto Vallarta Full time

    **Responsibilities**: Objective: Oversees and directs the strategic IT Software Solutions (ERP, CRM, PMS, Business Applications), ensuring that systems & services work reliably and securely. Lead team that implements business software and delivers new solutions, respond to user help desk requests. The IT Solutions Director provides guidance and leadership...


  • Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...


  • Selangor, Malaysia Alcon Full time

    Key Responsibilities: The position requires a creative, diligent, hard-working individual with experience in working in a Call Center or Customer Solution environment and knowledge of R2P processes and solutions to drive outstanding customer service and operational efficiency. Details: - Performance Management and Service Delivery - Provide technical...


  • Hulu Selangor, Malaysia Wmx Full time

    **Responsibilities**: Somos una empresa de Tecnología en crecimiento continuo, damos servicio a plataformas digitales del sector inmobiliario, por ello estamos buscando el mejor talento para seguir creciendo. Team Leader Customer Success **Perfil**: - Ingeniería en sistemas computacionales o a fin - Inglés: Intermedio Avanzado (preferente) - 2 a 3...


  • Selangor, Malaysia Atos Global It Solutions And Services Private Limited Full time

    Having experience of 7+ years as senior oracle DBA - Architect HA and DR Solutions for PAAS services like Exadata, Autonomous Databases (ATP,ADW), RAC & Dataguard) - Installation and upgrade of Oracle and RAC on 10g/11g/12c/18c/19c version under Linux/AIX platforms - Must have oracle ASM/ACFS implementation experience - Good scripting skills to automate...


  • Kuala Selangor, Selangor, Malaysia Takeda Full time

    About UsTakeda is a patient-focused company dedicated to transforming patient care through innovative specialty pharmaceuticals and best-in-class patient support programs. We strive to create a diverse and inclusive workplace where our employees can thrive and grow.Why Join UsWe offer stimulating careers, encourage innovation, and strive for excellence in...

  • Staff Nurse

    2 weeks ago


    Selangor, Malaysia First Ambulance Full time

    The primary responsibility of the Staff Nurse / Medical Assistant is to respond to emergency and non-emergency requests, provide emergency medical care and rescue services as needed, and transports injured and sick persons to the appropriate medical facility. - CLINICAL REQUIREMENTSThe clinical requirements described _here_ are representative of those that...