Technical Application Specialist

3 days ago


Petaling Jaya, Malaysia Abbott Laboratories Full time

Deliver Customer Operator training in Abbott facilities or on-site
- Perform new instrument and assay implementations through to Test Of Record
- On-site assay investigation, troubleshooting, and operator training and coaching

Key Performance Metrics:

- Service Level Achievement
- 100% renewal rate of profitable business
- Customer Retention Rate
- Net Promoter Score
- Telephone resolution rates

**Requirements**:

- Bachelor’s degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical/electrical/mechanical or medical technology is preferred
- Proven track record in a Diagnostic laboratory or similar position, supported by management and customer references preferred or Graduate entry program.
- Successful engagement with customers, specifically lab staff.
- Technical Assay and system expert for product line responsibility
- Highly developed communication skills and the ability to demonstrate empathy and engagement with customers
- Ability to identify and drive resolution of issues
- Strong experience in the use of analytical tools and software



  • Petaling Jaya, Malaysia Cepheid Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...


  • Petaling Jaya, Malaysia Beaumedic Aesthetic (M) Sdn Bhd Full time

    **Responsibilities** - Conduct pre-sale product demonstrations at healthcare facilities. - Provide post-sale user training to ensure optimal use and feature maximization of the equipment. - Collaborate closely with the sales team to support clinical products before and after sales. - Actively participate in customer service activities to enhance satisfaction...


  • Petaling Jaya, Malaysia Lava Protocols Sdn Bhd Full time

    Technical Support Specialist (Junior) Selangor - Kelana Jaya **Responsibilities**: Position Summary The Technical Support Specialist will be part of a team responsible for providing external customers. **Responsibilities**: - Serve as the primary point of contact with external customers in relation to deployed solutions. - Ensures exceptional customer...


  • Petaling Jaya, Malaysia Agensi Pekerjaan GMP (M) Sdn Bhd Full time

    **RESPONSIBILITIES: - ** - Actively encourage, support, and manage distributors' Kohler Technical Specialists (KTS) in providing after-sales service for Kohler products. - Provide technical advice on installation, operation, maintenance, and troubleshooting for Kohler products to consumers, developers, distributors, and Kohler China associates. - Inspect...


  • Petaling Jaya, Malaysia PRISM+ Full time

    **Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE** Partnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution...


  • Petaling Jaya, Malaysia Century Software (M) Sdn Bhd Full time

    **Job Summary** You, as a Technical Documentation Specialist, will be responsible to create technical documents such as manuals, reports, brochures, articles, and other materials required to be produced from time to time. You will be part of the Product Department and will be working with the existing team members. **Responsibilities** The followings are...


  • Subang Jaya, Malaysia Easmed Sdn Bhd Full time

    The Clinical Application Specialist is primarily responsible for ensuring the provision of on-site advice and assistance on the usage of surgical equipment and products during surgical operations. The job holder is also accountable for the conduct of training for the surgical, nursing personnel and sales team to ensure that they are familiar with and...

  • Technical Specialist

    4 hours ago


    Petaling Jaya, Malaysia Corvan Full time

    "Who or what is Corvan?" Corvan is a rapidly growing home appliance brand that has become a top choice for hundreds of thousands of satisfied customers in Southeast Asia. We have received numerous accolades and awards, including being awarded the No. 1 Bestselling Vacuum Brand on Shopee during the recent 4.4 Sale. If you're looking for an exciting career,...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Technical Specialist - EUC** **Reporting To : Head of EUC Service Delivery** **Office Location: Dataran Hamodal, PJ (mínimal travelling within Klang Valley is required)** **Salary Range: RM4.5k - RM6k** **Race: Open** **Role & Responsibilities**: - Subject Matter Expert on focus product, build of customer SOE. - Provide pre-sales technical support...


  • Petaling Jaya, Selangor, Malaysia Link Compliance Full time

    Job DescriptionWe are seeking a skilled Technical Project Specialist to join our team at Link Compliance, a global manufacturer of heat transfer products and services. This role offers a challenging opportunity to lead project initiatives from conception to closure.Key Responsibilities:Project Management: Oversee project deliverables, milestones, and budget...

  • Application Specialist

    7 months ago


    Petaling Jaya, Malaysia Demed Solutions Sdn Bhd Full time

    **Application Specialist (Medical Equipment)** **Responsibilities**: - Assist in medical equipment installation and ensure proper functioning of the equipment. - Plan and execute structured operation/user training. - Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers. - Maintain good...

  • Application Specialist

    7 months ago


    Petaling Jaya, Malaysia Demed Solutions Sdn Bhd Full time

    **Application Specialist (Medical Equipment)** **Responsibilities**: - Assist in medical equipment installation and ensure proper functioning of the equipment. - Plan and execute structured operation/user training. - Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers. - Maintain good...


  • Petaling Jaya, Malaysia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Petaling Jaya, Malaysia Chillijobs - Recruitment Firm Full time

    Opening with a multinational company in PJ. **REQUIREMENTS**: 1. Degree in Computer Science, Information Technology or equivalent professional qualification 2. Minimum 5 years of hands-on technical/work related experience in: - Strong technical hands-on knowledge in.Net, Visual; Basic. Java, Java Script, SQL Script, SQL & Oracle Database - Perform daily...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Petaling Jaya, Malaysia IBM Full time

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Petaling Jaya, Malaysia NexRoar Services Sdn Bhd Full time

    **About Our Company**: NexRoar Services is a customized software development recruitment company that offers end-to-end, scalable-technology solutions that allow companies to meet short-term needs while supporting future growth. **We are looking for**: To be a successful technical recruiter, you should have a good working knowledge of technology, technical...


  • Petaling Jaya, Malaysia Schlumberger Full time

    **Procurement Specialist**: Petaling Jaya - Malaysia **Supply Chain | Procurement Specialist** **Overview**: - The Procurement Specialist is responsible for ensuring items or services are purchased from specified suppliers and are delivered upon agreed terms and conditions, seeking maximum value for the company including agreed time and cost. - The...