Technical Specialist

3 months ago


Petaling Jaya, Malaysia Corvan Full time

"Who or what is Corvan?"
Corvan is a rapidly growing home appliance brand that has become a top choice for hundreds of thousands of satisfied customers in Southeast Asia. We have received numerous accolades and awards, including being awarded the No. 1 Bestselling Vacuum Brand on Shopee during the recent 4.4 Sale. If you're looking for an exciting career, explore our open positions today and discover why our team members love working here.

Hopefully, you We're looking for a good team player with leadership quality and the desire to grow with us.

"What would my job scope be?"

**Title**: Technical Specialist

**Reports to**: Service Manager

**Manages**: Technician

We are actively hiring for various roles as part of our expansion plan and are seeking a Technical Specialist preferably with hands-on experience to join our company.

As one of our Technical Specialists, you will play a crucial role in servicing and repairing products for existing customers, while also addressing their inquiries and providing support via phone and in-person interactions when needed, ensuring customer satisfaction and product functionality.

**Responsibilities**:

- Diagnosing, repairing, and thoroughly testing electrical home appliances, including troubleshooting and resolving complex technical issues to ensure proper functionality and optimal performance.
- Accurately documenting all service and repair activities, including the details of the diagnosed problems, performed repairs, and any replacement parts used, to maintain comprehensive records and ensure effective follow-up.
- Collaborating with cross-functional teams, such as customer service, admin, product, and e-commerce, to provide valuable customer feedback, contribute to product improvement initiatives, and enhance overall customer experience.
- Staying up-to-date with the latest industry trends, product developments, and technical advancements through continuous learning, training, and professional development opportunities.
- Adhering to company policies, safety guidelines, and quality standards during all service and repair tasks, ensuring compliance with regulatory requirements and maintaining a safe working environment.
- Completing any assigned ad-hoc tasks.

**; Requirements**: - "What are the requirements to apply?"
- Minimum 1 year working experience in servicing/repairing preferred
- Knowledge in technical field and willingness to communicate with customers are required
- Some experience in customer service or retail is preferred
- Required language(s): English, Bahasa Malaysia
- Preferred skill(s): MS Office (Excel, Word, Powerpoint), Google Suite (Sheets, Docs, Slides)
- Must maintain a high degree of integrity and confidentiality
- Must have strong communication and problem-solving skills
- Must be fully vaccinated with booster shot
- Own laptop preferred
- Only Malaysian citizens are considered at this time

"What are the working hours?"
Monday-Friday (9:30am-6:30pm), Saturday (9:30am-1:00pm)

"Where will I be working at?"
A-3-9, Block Allamanda, Lebuhraya SPRINT, 10 Boulevard, 47400 Petaling Jaya, Selangor

"What is the company culture like here?"
We value open, direct, and respectful communication. Some things we live by: Keeping our promises, learning from our mistakes and continuously striving to improve ourselves.

**COVID-19 considerations**:
To keep our staff as safe as possible, we have prepared hand sanitisers, masks, and disinfectant solutions for daily sanitisation of the workspace.



  • Petaling Jaya, Malaysia Agensi Pekerjaan GMP (M) Sdn Bhd Full time

    **RESPONSIBILITIES: - ** - Actively encourage, support, and manage distributors' Kohler Technical Specialists (KTS) in providing after-sales service for Kohler products. - Provide technical advice on installation, operation, maintenance, and troubleshooting for Kohler products to consumers, developers, distributors, and Kohler China associates. - Inspect...


  • Petaling Jaya, Malaysia PRISM+ Full time

    **Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE** Partnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution...


  • Petaling Jaya, Malaysia Century Software (M) Sdn Bhd Full time

    **Job Summary** You, as a Technical Documentation Specialist, will be responsible to create technical documents such as manuals, reports, brochures, articles, and other materials required to be produced from time to time. You will be part of the Product Department and will be working with the existing team members. **Responsibilities** The followings are...


  • Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Technical Specialist - EUC** **Reporting To : Head of EUC Service Delivery** **Office Location: Dataran Hamodal, PJ (mínimal travelling within Klang Valley is required)** **Salary Range: RM4.5k - RM6k** **Race: Open** **Role & Responsibilities**: - Subject Matter Expert on focus product, build of customer SOE. - Provide pre-sales technical support...


  • Subang Jaya, Selangor, Malaysia oilandgas Full time

    Job DescriptionJob Title: Technical Training SpecialistJob Summary:We are seeking a highly skilled Technical Training Specialist to join our team at Schneider Electric. As a Technical Training Specialist, you will be responsible for designing and delivering training programs for field services engineers and partners on Medium Voltage (MV) and Low Voltage...


  • Petaling Jaya, Malaysia NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Technical Analyst

    4 months ago


    Petaling Jaya, Malaysia SIEMENS ENERGY SDN BHD Full time

    The Technical Analyst is technical specialist factory trained in the design, manufacture, assembly and maintenance of the gas turbine products. Provide technical assistance to clients during the installation and commissioning of new mechanical equipment. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


  • Petaling Jaya, Malaysia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Petaling Jaya, Malaysia IBM Full time

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...


  • Subang Jaya, Selangor, Malaysia CTC Global Sdn Bhd Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Specialist to join our team at CTC Global Sdn Bhd. As a key member of our IT team, you will be responsible for planning, setup, and configuration of Microsoft Enterprise applications at client premises.Key ResponsibilitiesVerify technical consistency between project contract scope of work and...


  • Petaling Jaya, Malaysia IBM Full time

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Technical Writer

    4 months ago


    Petaling Jaya, Malaysia Century Software (M) Sdn Bhd Full time

    **The role** As a Technical Documentation Specialist, you will be responsible to create technical documents such as manuals, reports, brochures, articles, and other materials required to be produced from time to time. **Responsibilities** - Write and edit technical documents including: - Reference manuals and product manuals - Procedural documentation...


  • Subang Jaya, Selangor, Malaysia Mettler Toledo AG Full time

    Key Responsibilities:We are seeking a highly skilled Technical Solutions Specialist to join our team at Mettler Toledo AG. As a key member of our sales team, you will be responsible for providing technical support and guidance to our customers.Your primary focus will be on:Providing technical information and product demonstrations to customersCollaborating...

  • Technical Writer

    3 months ago


    Petaling Jaya, Malaysia KAALI HR SDN BHD Full time

    We are now searching for Technical Writer, this role is direct permenant with client, HQ in UK to be based in Malaysia branch office located at Petaling Jaya. Client Industry: IT Industry ( Software and services to store) Location: Petaling Jaya (open for hybrid) **Salary**: RM 5000 to RM9000 **Job Descriptions** - The role will act as the owner for all...


  • Petaling Jaya, Malaysia Abbott Laboratories Full time

    **MAIN PURPOSE OF ROLE** - Experienced professional individual contributor that works under limited supervision. **MAIN RESPONSIBILITIES** - As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in...

  • Product Specialist

    4 months ago


    Petaling Jaya, Malaysia FRONIX SDN BHD Full time

    We are seeking a dynamic and experienced Product Specialist to join our team in the information technology industry. The Product Specialist will play a crucial role in supporting our sales team by providing technical expertise and solutions to meet the needs of our clients. This position requires a deep understanding of IT infrastructure products such as...


  • Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

    At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution driven tools. **Job Description**: - Support regional subsidiaries, distributors...


  • Petaling Jaya, Malaysia Siemens Energy Full time

    **A Snapshot of Your Day** The On-Site Machining Specialist (OSM)’s Day starts either in an office environment, on-site or in a tooling facility. He is responsible to support the Project Teams with the analysis of machining requirements of our service projects across the Region Asia-Pacific and provide relevant instructions and guidance to Project...


  • Subang Jaya, Selangor, Malaysia TIME's group Full time

    Job Summary:We are seeking a highly skilled Field Technical Operations Specialist to join our team at TIME's Group. As a key member of our operations team, you will be responsible for providing technical support to our dealers and internal departments.Key Responsibilities:Respond to dealer inquiries through our SAP system on technical issues for complex...