Director, Strategic Partnerships

2 weeks ago


Kuala Lumpur, Malaysia Visa Full time

**Company Description**
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description** Team Summary**

The Products and Solutions team is responsible for developing product strategy and providing thought leadership as well as long-term design for the growth of credit, debit, and prepaid products in Malaysia. This includes Issuer Engagement, Benefits and Card Value Proposition (CVP as well as the Digital Deployment for Consumer Solutions in the market.

The Products and Solutions team is a critical function tasked with driving the use of Visa credentials and solutions across existing as well as new clients in the market.

**What a Director, Strategic Partnerships does at Visa**:
We are looking for a Director,Strategic Partnership to join our Visa Malaysia Product and Solutions team. The role will report to the Head of Products, Malaysia, and is responsible for driving efforts to optimize and design product and solutions catered specifically for our banking clients.
- Develop and maintain relationships with named digital partners and banking clients with global Visa organization supporting the delivery of Visa objectives
- Develop senior relationships across the client organization to influence client’s strategy and find new opportunities to grow Visa Value added services
- Provide tangible thought leadership in areas such as Sharia compliant CVP, card benefits and best in class practices to drive acquisition for Islamic banks
- Stay current with Islamic Banking industry and client trends, and maintain a strong knowledge of Visa core consumer products and Services
- Work with teams across the business to deliver high-quality portfolio optimizations to existing card products, play an active role in the delivery of our product strategy with a consumer driven mindset creating & documenting use cases as well as a Go-To-Market Playbook framework
- Act as a liaison, understand the pain points of the client and translate them into meaningful solution roadmaps for our clients
- Engage in a collaborative team environment and work closely with our cross-functional team that includes key business partners such as Issuer Sales and Merchant Acceptance and Solutions.
- This role will require a unique combination of leadership, strategic vision, business development, technology architecture, hands-on support and client facing relationship management skills.

**Why this is important to Visa**

This position plays an integral role in a high-performing product team that is responsible for developing and implementing product strategies designed to maximize growth by helping partners execute programs, enabling innovation, meeting the evolving needs of our stakeholders and industry, and complying with legislative, regulatory, as well as legal changes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**

What you will need:

- Degree in any relevant discipline
- Minimum 10 years of experience in related field with project management experience including business planning, business development or account management roles
- Working knowledge of Visa product portfolio will be an advantage
- Driven self-starter who can proactively own and manage individual workstreams
- Detail oriented with strong organizational skills
- Able to effectively prioritize and multi-task under tight deadlines
- Strong verbal, written, presentation skills

What will also help:

- Sound understanding of Visa business and organization strongly preferred
- Passion for the transformative power of technology for the good of the world
- Ability to connect the dots between product, design, technology, and strategy to solve complex problems

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will



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