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Inbound Sales Representative
3 weeks ago
Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
- Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
- Troubleshoot client products as needed to resolve each call the first time
- Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
**Job Requirements**:
- Need to have B2B / B2C sales experience
- Able to speak and write in fluent English
- Able to work on rotational shift
- Able to start work in short notice
**Job Type**: Permanent
**Salary**: RM3,300.00 - RM5,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- What is your expected basic salary?
- Will you able to work in PJ area?
- When you able to start work?
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