Broker Administration Officer

3 weeks ago

Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

**The Opportunity**

Our partner, who offers a wide range of insurance services in commercial auto, travel, homeowners, personal accidents, and farms is currently looking for a** Broker Administration Officer **to join their growing team

This role will help you to become involved in influencing events actively and proactively to achieve goals by working effectively without supervision or close instruction; acting to achieve goals beyond minimum requirements; thinking constructively and presenting suggestions about improvements to the job and the workplace.

**Key Responsibilities**
- Processing of manual Invoices and Schedules.
- Arranging Certificates of Currency for all classes of Insurance.
- Preparation of Renewal Reviews for Brokers.
- Obtaining Claims Histories from Insurers.
- Management of Client Debtors.
- Follow up of outstanding client documentation.
- Uploading of documentation to Internal and External Systems including Filing.
- Respond to enquiries and requests for action from the Onshore Team.
- Checking Policy Documentation.
- Work effectively with team/work group as well as with the team in onshore location to accomplish organizational goals.
- Take initiatives on implementing process improvements.

**Qualifications & Experience**
- Bachelor’s Degree in Business Administration/Commerce/Accounting/Finance or equivalent.
- Excellent English communication skills (both verbal and written) is mandatory.
- Must have strong administration skills, experience a plus, preferably in the financial or insurance sector.
- Fast learner and a team player.
- Analytical, organized, detail-oriented and problem-solving skills required.
- Flexible and able to adapt to change.
- Able to execute sets of agreed processes to ensure efficient, timely and accurate information delivery.
- Experience working with offshore/outsourcing firm will be advantageous.
- Must be able to work during Australian Working Hours (6AM - 3 PM, KL time ) (Monday - Friday)

**ASW Offers**
- A diverse, inclusive, and supportive company culture
- Competitive remuneration
- Opportunity to collaborate and work with global clients and stakeholders
- Medical benefits
- Great Paid Leave entitlements
- Team outings, travel opportunities, company parties/events, and other exciting activities
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia
- Industry and role-related training
- Ongoing career opportunities.

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