Customer Service Representative

8 hours ago


Cyberjaya, Malaysia Growthfn Sdn Bhd Full time

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
- Exceeding customer expectation in terms of customer service & accurate information.
- Addressing queries, complaints, and recommendations furnished by customers.
- Deferring to management in instances of uncertainty.
- Proficient in speaking English
- Be able to speak and write fluently in Bahasa Malaysia
- Be native Malaysians
- be willing to on a 24/7 rotational shift schedule

Pay: RM1,800.00 - RM2,300.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your nationality?
- What is your current location?
- Do you have a prior Grab license?
- Your current salary?
- Ycour expected salary?
- Availablity to start?

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Service in BPO company: 1 year (required)



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