Executive, Customer Relations

**Job responsibilities**: 1. Drive customer satisfaction through complaint and enquiries handling - Complain is resolved within the set timeline - Follow up until closure and root cause for all complaint cases is identified to facilitate customer's recovery 2. Proactive in customer recovery by following through feedback received via NSSS & improve SSI...

**LOCATION : HQ SELAYANG** **Responsibilities**: **Customer Service** - Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. - Maintain meticulous records of customers’ interactions, transactions, comments and complaints to identify trends and areas for...

_**URGENT!**_ **Role Overview**: Sales & Marketing Manager is responsible for the strategic development and equity growth of the brand and company. The incumbent will always be working towards building a cohesive Sales & Marketing team via setting of clear operational brand priorities and guidelines. **Responsibilities**: - **Brand marketing**_ - Develop...

**Responsibilities**: - Cold call people using a given phone directory to promote and reduce cancellation of donation programs. - Answer incoming calls from prospective donors. - Use scripts to provide information about product's features, prices etc. and present their benefits. - Answering pertinent questions from donors' in relation with Budimas...

Manage incoming phone calls from customers - Proactively generate sales leads by identifying potential clients and understanding their event needs. - Assess customers' requirements to ensure satisfaction and tailor services accordingly. - Cultivate sustainable relationships and build trust with customer accounts through open and interactive communication. -...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...

**Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...

Responsible for the company's social media (TIKTOK, INS, FB.YOUTUBE and other content operations) and other aspects of copyrighting, graphic editing, daily release and analyzed social medial traffic. - Responsible for manage the company e-commerce (Lazada, Shopee, Tik Tok Shop and Website) - Branding the company image and to plan, strategics and executive...

Responsible for the company's social media (TIKTOK, INS, FB.YOUTUBE and other content operations) and other aspects of copyrighting, graphic editing, daily release and analyzed social medial traffic. - Responsible for manage the company e-commerce (Lazada, Shopee, Tik Tok Shop and Website) - Branding the company image and to plan, strategics and executive...

**JOB ROLE**: The role of the Digital Marketing Executive/ Officer would be to working alongside with the Service Marketing Manager, helping to execute and manage assigned tasks, and to assist in providing developmental research and performance information relating to various Marketing Programmers. **JOB DESCRIPTION**: **Responsibilities**: - Design,...

Responsibilities: - Attend to Client's needs Online (Facebook, Instagram, TikTok) and in-store. - To assist on walk-in customers and enlighten them about the product. - Identify and assess customers’ needs to achieve satisfaction. - Respond to customers' enquiries/complaints in a professional, courteous and efficient manner. - To prepare quotations and/or...

Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame - Analyse customers’ needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...

Responsible in performing CE duties assigned from time to time. - Manage the learning of enrolled students within a set period of time. - Ensure that CE's daily tasks run smoothly as per the daily schedule - Prepare and update the monthly CE report on a daily basis. - Carry out the tasks of the monthly iFikir event together with other teams. - Assist...

**REQUIREMENTS**: - MUST ABLE TO SPEAK MANDARIN - Must possess at least a Diploma qualification from a recognized university. - Having **2 - 5 years of working experience** in **PROPERTY TRANSACTION, BANKING, AND LOAN DOCUMENTATION.**: - Proficient in written and verbal communication in Bahasa Malaysia and English - **Knowledge on using IFCA system will be...

**REQUIREMENTS**: - MUST ABLE TO SPEAK MANDARIN - Must possess at least a Diploma qualification from a recognized university. - Having **2 - 5 years of working experience** in **PROPERTY TRANSACTION, BANKING, AND LOAN DOCUMENTATION.**: - Proficient in written and verbal communication in Bahasa Malaysia and English - **Knowledge on using IFCA system will be...

oversee technicians' work & report back to Building Executive & Building Manager - ensure safety and adequate notice to resident for maintenance works carried out - progress update of ongoing works by technicians / outsourced contractors - follow up on residents' complaints and problems & report back to Building Executive & Building Manager - prepare weekly...

1. Monitor on the collection of monthly maintenance fees, water and electricity bill and miscellaneous payment. 2. Assist on owner's inquiries or matters and resolve their problems or complaints, 3. Report and follow up on owner’s rectification of defects / Arrange for any regular maintenance issues for occupied units. 4. Liaise with building...

Company Description Warda Beauty, a dynamic leader in the global beauty industry, renowned for its unwavering commitment to innovation, quality, and ethical practices. With a strong presence in Lebanon, Malaysia, and the UAE, complemented by a cutting-edge manufacturing facility in China, Warda Beauty offers a diverse range of pure, skin-friendly cosmetics,...

**What do we need you to do?** - You will be responsible for promoting and marketing our range of related products a - You will need to prepare quotation for client - You will ensure prompt and efficient handling of inquiries, while closely monitoring project follow-up activities - You will need to handle customer inquiries and provide them with detailed...

**What do we need you to do?** - You will be responsible for promoting and marketing our range of related products a - You will need to prepare quotation for client - You will ensure prompt and efficient handling of inquiries, while closely monitoring project follow-up activities - You will need to handle customer inquiries and provide them with detailed...