Customer Service Assistant
6 months ago
Responsibilities:
- Attend to Client's needs Online (Facebook, Instagram, TikTok) and in-store.
- To assist on walk-in customers and enlighten them about the product.
- Identify and assess customers’ needs to achieve satisfaction.
- Respond to customers' enquiries/complaints in a professional, courteous and efficient manner.
- To prepare quotations and/or billings for Client's
- To update quotation listing and follow up with clients on it.
- To assist clients in addressing their issues.
- To escalate queries and concerns of client(s).
- To be able to manage the task as assigned efficiently.
- Working with the teams and discuss for appropriate solution.
- To assist the company in being part of Content Creation for social media, when necessary.
**Requirements**:
- No working experience needed as training will be provided
- Available immediately
- Basic computer knowledge in MS Word and MS Excel.
- Required Language(s): Bahasa Malaysia and English.
- Applicants must be willing to work in Kuala Lumpur.
- 6 Working Day(s)
Working Hours
9.00 am - 6.30 pm
Address:
M Floor
28 & 30, Jalan Sultan Azlan Shah,
51200, Kuala Lumpur.
(Nearby Chow Kit Monorail Station)
**Job Details**
**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Customer Svc/Call Centre- Minimum Education Required- Diploma- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- Female Only- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary**RM 2,000 to RM 2,500 per month**
- Other Benefit (Optional)- EPF SOCSO EIS Annual Leave
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