Officer, Customer Service

2 weeks ago


Sentul, Malaysia Tan Chong Group Full time

**Responsibility**:

- Serves as Front Desk Customer Service to ensure quality services being rendered to Customers including Inquiry, Renewal and Claims.
- Correspondence and interaction with group subsidiaries & insurers on both Motor and Non Motor matters.
- Correspondence and interaction with customers for both Motor and Non Motor enquiries and renewals.
- To achieve Renewal & New Business Target sets by Management for both Motor and Non Motor Renewal
- Assist Branches to issue Cover Note when required

**Job Type**: Permanent

**Salary**: RM2,000.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected salary?
- How long is your notice period?
- Reason of leaving previous company?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)



  • Sentul, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time

    Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame - Analyse customers’ needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...


  • Sentul, Malaysia Tan Chong Group Full time

    **Responsibility**: - Contact existing and new customers to remind about motor insurance renewal and upsell products. - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. - Prepare quotation, explain benefits, and persuade...


  • Sentul, Malaysia Tan Chong Group Full time

    **Responsibility**: - Contact existing and new customers to remind about motor insurance renewal and upsell products. - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. - Prepare quotation, explain benefits, and persuade...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time

    Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame Analyse customers' needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in telemarketing or sales are encouraged **Responsibility**: - Contact...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Responsibility: Contact existing and new customers to remind about motor insurance renewal and upsell products. Perform sales conversation based on the script that describes motor and nonmotor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. Prepare quotation, explain benefits, and persuade potential...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Responsibility: Contact existing and new customers to remind about motor insurance renewal and upsell products. Perform sales conversation based on the script that describes motor and nonmotor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. Prepare quotation, explain benefits, and persuade potential...

  • Customer Service

    3 weeks ago


    Sentul, Malaysia azhar sdn bhd Full time

    **Job description**: - Greeting customer and offering assistance - Recommending Product or merchandise to help customer. - Answering question and addresing concerns - Talking inventory and monitoring sales floor - Deveploment confindent level - Work with a team - Training provided, Work in a cheerful and group atmosphere - ensure the ceremony runs smoothly...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Group Full time

    Requirements: Able to work independently with a positive character and willing to take up new challenges Good command and written in English and Bahasa Malaysia The ability to speak in Mandarin will be an advantage Computer literate Minimum 12 years of experience in telemarketing or sales are encouragedResponsibility: Contact existing and new customers to...


  • Sentul, Malaysia Big Onion Food Caterer Sdn Bhd Full time

    Manage incoming phone calls from customers - Proactively generate sales leads by identifying potential clients and understanding their event needs. - Assess customers' requirements to ensure satisfaction and tailor services accordingly. - Cultivate sustainable relationships and build trust with customer accounts through open and interactive communication. -...


  • Sentul, Malaysia Marco Corporation (M) Sdn Bhd Full time

    **Responsibilities**: - Work in Product Support Department (Service Center for watches, calculator and electronic musical instrument) - Ensure company's turnaround time for service is met. - Assist the Manager in overseeing the customer service assistant in the Service Center to ensure smooth and efficient service. - Ensure all repaired or service items...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...


  • Sentul, Malaysia Tan Chong Group Full time

    **Requirements**: - Able to work independently with a positive character and willing to take up new challenges - Good command and written in English and Bahasa Malaysia - The ability to speak in Mandarin will be an advantage - Computer literate - Minimum 1-2 years of experience in customer service are encouraged **Responsibility**: - Serves as Front Desk...