Customer Service Consultant

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

**Your Roles include**: - Attending to incoming calls promptly, courteously in a competent and professional manner. - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem;...

**Position: Customer Service Executive ( Thai Speaker)** **Tenure: 1 Year contract ( Renewable Basis)** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive advertiser...

**Responsibilities: -** - Acting on behalf of the company, understand the company values and always act in a professional manner, using language that aligns with the company. - Operating hour is from 8am to 9pm daily, details concerning working conditions or requirements, including public holiday, weekend work or overtime. - Always ensure there is ONE...

**Job Title: Consulting Manager, Customer Service Desk - German/French/Japanese Speaking** **Location: Kuala Lumpur, Malaysia** **Job Summary**: We are looking for a Customer Service Representative to join our team and help us provide excellent service to our German-speaking clients. As a Customer Service Representative, you will be responsible for...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

**Position: Customer Service (Donor care Assistant)** **Location: Damansara Height, Kuala Lumpur** **Tenure: Contract 1 years / converted to permanent** **Working Hour: Normal Working Hour** **Salary: RM 3500 (During Probation) RM 4100 (After Probation)** **Job Requirements** - Reviews and responds to comments concerning fundraising matters made on...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...

The Professional Services Consultant must be able to: - Deliver Kofax solutions to customer based on requirements document - Provide technical leadership to customer on the Kofax solution as configured to the customer’s requirements - Work closely with project manager to keep projects on schedule and within budget - Work independently in developing a...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Position: Customer Service Specialist (Thai/Khmer/Vietnamese)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: * * * * Act as point of contact provide consultative support on agencies and advertisers accounts. * Drive...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide accurate, valid and complete information by using the right method or tools. - Follow communication procedures, guidelines and policies -...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Position: Customer Support Specialist (Indonesia Speaker)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 3800 to RM 4500** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift basis** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive advertiser...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Responsibilities**: - To build meaningful relationships with potential Customers through a consultative approach, understanding their current and future needs, providing first contact resolution and negotiating a positive outcome for the Customer and their family - To enhance customers’ experience by inviting potential customers to visit centre and lead...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...