Operation Director/manager
6 months ago
**About Us**:
HYGR is an exciting Malaysian online business that specializes in selling natural lip balms and deodorants packaged sustainably. We are a dynamic and ambitious startup with a strong commitment to sustainability and promoting natural products. Our goal is to become one of the leading sustainable and natural Malaysian brands in the market. Currently, we are a team of 20 individuals, and we are actively expanding our team to take our brand to the next level.
The Head of Operations will be responsible for managing and improving the efficiency of our manufacturing processes, house brand (HYGR), procurement, supply chain, and fulfilment operations.
This role requires a dynamic leader with a strong background in operations management, a strategic mindset, and the ability to drive continuous improvement initiatives.
**Key Responsibilities**:
- Oversee daily operations of manufacturing, house brand (HYGR), procurement, supply chain, and fulfilment departments.
- Develop and implement operational strategies to improve efficiency and productivity.
- Ensure all operations are carried out in an appropriate, cost-effective way.
- Improve operational management systems, processes, and best practices.
- Manage budgets and forecasts, and ensure financial targets are met.
- Monitor and analyze operational metrics to identify areas for improvement.
- Implement and oversee quality control processes.
- Coordinate with suppliers and partners to ensure seamless operations.
- Lead and mentor the operations team, fostering a culture of excellence and continuous improvement.
- Collaborate with other departments to align operational strategies with overall business goals.
- Ensure compliance with industry regulations and safety standards.
- Develop and manage procurement strategies, ensuring cost-effective purchasing of materials and supplies.
- Oversee supply chain management and logistics, ensuring timely and efficient delivery of products.
- Manage relationships with key suppliers and negotiate contracts.
- Contribute to revenue generation and business growth through strategic operational initiatives.
- Lead and mentor the operations team, fostering a culture of excellence and continuous improvement.
**Requirements**:
- Proven experience as Head of Operations, Operations Director, or similar leadership role.
- Extensive experience in manufacturing, house brand management (HYGR), procurement, supply chain, and fulfilment operations.
- Strong knowledge of operational management and best practices.
- Excellent organisational and leadership abilities.
- Outstanding communication and interpersonal skills.
- Analytical mind with problem-solving aptitude.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field; MBA or advanced degree preferred.
**Benefits**:
- Competitive salary and performance-based bonuses
- Paid time off and holidays
- Professional development opportunities
- Collaborative and innovative work environment
**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months
Pay: RM6,000.00 - RM15,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
Supplemental pay types:
- Performance bonus
**Experience**:
- Management: 3 years (preferred)
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