L1 Operation

**Position : IT Managed Services Executive** **Work Location: Jalan Ampang, Kuala Lumpur** **Company nature of business : IT Service provider** **Salary : up to RM 4,500** **Job Type: Permanent** **Job Description**: The main responsibility of the IT Managed Services Executive is to perform daily operations and support related to IT Hardware and...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

L1 Support **About NCR** **VOYIX** NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in...

We are seeking an individual to fit the role of a Customer Support Executive to join our team. The role entails working closely with our other Customer Service Agents & Back Office team. The responsibilities are wide-ranging and varied. It is necessary to be able to communicate clearly and effectively with all areas of the business. At the forefront of the...

Responsibilities - Work collaboratively with Account Manager for Client relations - Track incident detection and closure - Execute risk hunting activities - Undertake forensic investigations - General intelligence advisories and delegate intelligence aggregation tasks to L2 - Generate new use cases for emerging threats - Conduct incident response...

Working Hour - Regular Hours Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Focus on the execution of TBML controls L1 function, and the initial assessment of identified risk indicia, and case closure where risks can be dispositioned - Perform completion of TFCRA process (incl. liaising with RMs),...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - Focus on the execution of TBML controls L1 function, and the initial assessment of identified risk indicia, and case closure where risks can be dispositioned - Perform completion of TFCRA process (incl. liaising with RMs),...

Description **Primary Objective**: Perform completion of TFCRA process (incl. liaising with RMs), and initial investigation of alerts generated - Perform TBML controls of transaction due diligence and initial investigation on alerts generated during transaction level **Key Responsibilities**: Perform TFCRA to identify and assess TBML risks prior to...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

Network and Telecom Lead Based in our APAC HQ in Kuala Lumpur, you will be reporting to our Network and Telcom Manager. As a Senior Network and Telecom Engineer, you will work as a L2 support for both Network and Telephone System. This position requires in depth technical knowledge regarding Network functionality, network devices as switches, Routers,...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**The Position**: The position will require you to support the contact centre in spoken and written English. **The Requirements for the Role**: - Diploma /Degree in IT related disciplines. - **Good command of spoken and written English.**: - **Cantonese and Mandarin speaker encouraged to apply.**: - **L1 troubleshooting and customer service skills.**: -...

Cyber Security **Position Snapshot**: Position Snapshot Organization: Nestlé Global Security Tech Hub KL Location: Kuala Lumpur, Malaysia Fluent: English & Mandarin/Japanese Global Grade: I **Position Summary**: We are currently looking for Cyber Security Incident Response Specialist to join the Global Cyber Security Incident Response team based in Kuala...

Job Responsibility 2. Go to person for SAP PP, QM & PM modules during every new Project / Rollout and Support (during Malaysia business hours) 8. Perform as L1 Support & escalation Point of contact for any Production issues in SAP PP, QM, PM & Manufacturing related interfaces. 3. Configure and maintain all the relevant SAP S/4HANA components including but...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

WE’RE HIRING FOR MNC! Job Details: Position : Data Administration Analyst - AI Chatbot Company Industry : Oil & Gas Working Hours : 24/7 shift rotation Working Location : Menara Tan&Tan, Jln Tun Razak, Kuala Lumpur, 50450 Kuala Lumpur. Working Duration: 12 months contract with PERSOLKELLY Remuneration : Basic RM4,000 - RM6,000 (based on experience &...

**The Position**: This role provides the first-level contact and conveys resolutions or facilitates resolutions to end-user and customer issues, and properly escalates unresolved queries to the next level of support where necessary. The Tier 1 Service Desk Specialist will be cross-trained on all aspects of delivery on pharmaceutical technology solutions to...

**Position : IT Managed Services Executive** **Work Location: Jalan Ampang, Kuala Lumpur** **Company nature of business : IT Service provider** **Job Type: Permanent** **Job Description**: The main responsibility of the IT Managed Services Executive is to perform daily operations and support related to IT Hardware and Software Asset Management activities...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...