L1 Support

Job Title L1 Application Support Duration: 0-12 month(s) Primary Skill Application Programming Budget : 3K Description/Comment: -English & Mandarin (Traditional Chinese preferred, but open to Simplified Chinese too) - Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - Work...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

**As a first-level (L1) support technician**: **Working Hours - Monday to Friday (7.00am - 10.00pm) in 9 hours shift & Saturday half day (7am -1pm). Working days shall be a total of 5.5 days excluding Sunday & public holidays.** - Answering all incoming calls promptly. - Returning missed calls promptly. - Communicating politely and using appropriate...

L1 Support **About NCR** **VOYIX** NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Must have experiences in L1...

_Our client, an International BPO is on the lookout for L1 Technical Support Representatives, who are fluent in Japanese (N3 and above). As a technical support representative, you will be part of a team that helps our client's customers with their enquiries. You will use your system knowledge and customer service skills to provide solutions and guidance to...

L1 Operation & Support Specialist (Depends on experience to become Lead or Support), will be supporting remotely from home. **Job descriptions**: - Understand the scope of work and maintain the work delivery within the scope. - Ensuring that all calls are logged in, incidents reported are captured in Jira before addressing the issues. - Ensuring that...

Accountabilities for L1 - Answers calls within stated time guidelines. - Analyses and interprets client inquiries to ascertain and solve issue. - Provides accurate and creative solutions to client problems meeting all pre defined quality measurements. - Escalates calls within stated guidelines. - Provides information, advice or instruction in response to...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

Looking for L1 Support (**Mandarin speaker**) for our client in IT Networking industry. System Monitoring: - Monitor SAP systems to ensure optimal performance and availability. - Execute routine checks on system logs, backups, and performance metrics. Incident Handling: - Respond to and resolve Level 1 incidents related to SAP Basis promptly. - Escalate...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday

**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...

**Educational Background**: 1. Fresh Graduate: Someone who has recently graduated (within the last year or two) with a degree in a relevant IT field. This could include Computer Science, Information Technology, Software Engineering, or similar programs. **Technical Skills**: 1. **Strong Math Skills**: A solid foundation in mathematics is crucial for...

**Educational Background**: 1. Fresh Graduate: Someone who has recently graduated (within the last year or two) with a degree in a relevant IT field. This could include Computer Science, Information Technology, Software Engineering, or similar programs. **Technical Skills**: 1. **Strong Math Skills**: A solid foundation in mathematics is crucial for...

POSITION GENERAL DUTIES AND TASKS: Core Skills: WebLogic/WebSphere Windows/UNIX/Linux Oracle SQL **Skillset** Application Technical Support on Java and Oracle Database. Platform Knowledge on Windows, UNIX/Linux (Solaris) & WebSphere/WebLogic web deployments. Hands-on experience on Windows and Unix scripting. Knowledge in Banking IT environment will be a...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

**Responsibilities**: - Provide outstanding first level system support in SAP SD/MM (OTC&P2P Processes) Provide L1 Support to ASEAN/ ANZ Countries business users (SG, MY, TH, VN, PH, IN) in SAP MM/SD Modules and EDI Areas. Perform User acceptance testing of delivered solutions in Projects and Change Requests - Ensure appropriate user access is identified...

**Your next company**: A successful marketing and advertising company. **Your task**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers and escalate to the next level if...

**Responsibilities**: **Incident Management** - Resolve complex technical issues escalated from L1 and L2 support teams. - Conduct root cause analysis to prevent recurring issues. **Troubleshooting** - Collaborate with development teams to address software bugs and enhance performance. **System Maintenance**: - Manage and optimize database performance and...