L1 Application Support

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

POSITION GENERAL DUTIES AND TASKS: Core Skills: WebLogic/WebSphere Windows/UNIX/Linux Oracle SQL **Skillset** Application Technical Support on Java and Oracle Database. Platform Knowledge on Windows, UNIX/Linux (Solaris) & WebSphere/WebLogic web deployments. Hands-on experience on Windows and Unix scripting. Knowledge in Banking IT environment will be a...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday

**Position : Application Support** **Work Location : Jalan Tun Razak, Kuala Lumpur** **Company Industry : Stockbroking** **Salary : Basic + shift allowance + OT claim** **Job Summary** **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in...

_Our client, an International BPO is on the lookout for L1 Technical Support Representatives, who are fluent in Japanese (N3 and above). As a technical support representative, you will be part of a team that helps our client's customers with their enquiries. You will use your system knowledge and customer service skills to provide solutions and guidance to...

**As a first-level (L1) support technician**: **Working Hours - Monday to Friday (7.00am - 10.00pm) in 9 hours shift & Saturday half day (7am -1pm). Working days shall be a total of 5.5 days excluding Sunday & public holidays.** - Answering all incoming calls promptly. - Returning missed calls promptly. - Communicating politely and using appropriate...

App Maint/Prod Support (L3) Generic L1 (

**Position : IT Managed Services Executive** **Work Location: Jalan Ampang, Kuala Lumpur** **Company nature of business : IT Service provider** **Salary : up to RM 4,500** **Job Type: Permanent** **Job Description**: The main responsibility of the IT Managed Services Executive is to perform daily operations and support related to IT Hardware and...

**Position : IT Managed Services Executive** **Work Location: Jalan Ampang, Kuala Lumpur** **Company Industry : Insurance domain** **Salary : up to RM 4,500** **Job Type**: Permanent Job Description: The main responsibility of the IT Managed Services Executive is to perform daily operations and support related to IT Hardware and Software Asset...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Must have experiences in L1...

L1 Operation & Support Specialist (Depends on experience to become Lead or Support), will be supporting remotely from home. **Job descriptions**: - Understand the scope of work and maintain the work delivery within the scope. - Ensuring that all calls are logged in, incidents reported are captured in Jira before addressing the issues. - Ensuring that...

Responsibilities: - Collaborate with cross-functional teams to understand project requirements and translate them into technical specifications. - Work together with principles, customer and team to define API requirements - Ensure API security and authentication mechanisms are robust. - Monitor API performance and troubleshoot issues promptly. - Conduct...

**Job Description for Application Support, Executive** **Job Summary** system is up and ready for the business. **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in issue tracking system. - Update the manual and guidelines (monitoring and...

Job description **Position : Application Support** **Work Location : Jalan Tun Razak, Kuala Lumpur** **Company Industry : Stockbroking** **Salary : Basic + shift allowance + OT claim** **Job Summary** **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track...

Greetings from **Softenger (Malaysia) Sdn. Bhd. !!** We are hiring for one of our Leading client for the role of **IT Analyst - Production Support** for **KL, Malaysia.** **Payroll Company : Softenger Malaysia** **Position : IT Analyst - Production Support** **Role : Long term contract (extendable based on performance)** **Work Location: Menara, Jalan...

Accountabilities for L1 - Answers calls within stated time guidelines. - Analyses and interprets client inquiries to ascertain and solve issue. - Provides accurate and creative solutions to client problems meeting all pre defined quality measurements. - Escalates calls within stated guidelines. - Provides information, advice or instruction in response to...

Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design appropriate metrics for reporting on key performance and quality indicators,...

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...