SAP Business Support Analyst

1 week ago


Kuala Lumpur, Malaysia Accord Innovations Sdn Bhd Full time

**Responsibilities**:

- Provide outstanding first level system support in SAP SD/MM (OTC&P2P Processes)
Provide L1 Support to ASEAN/ ANZ Countries business users (SG, MY, TH, VN, PH, IN) in SAP MM/SD Modules and EDI Areas.
Perform User acceptance testing of delivered solutions in Projects and Change Requests - Ensure appropriate user access is identified and granted to ASEAN/ANZ countries business users
Deliver Training sessions to ASEAN/ANZ countries business users
Responsible to act as main point of contact between the business users and IT Application support team.
Ensure highest customer satisfaction.

Expertise knowledge in SAP SD/MM Modules and its associated Configurations, Standard processes, Reports, Interfaces, Master Data, Enhancements and Forms.
Proficient in MS Office tools (Word, Excel and PPT) to prepare user manual documentation.
Proficient in SAP Role creation and assignment processes to business users.
Expertise in ABAP Programming (LSMW Creation, Debugging and Logic finding in customized programs) Mandatory Personal / soft skill Qualities
Planning and Organizing of day-to
- day task in work.
On-time communication and response to stakeholders and co-workers.
Able to work with globally / virtually dispersed team.
Flexible in working hours and stretching if situation demands.
Work independently with minimum supervision. - Hungry for new learning
- MINIMUM REQUIREMENTS: Education required/ preferred: - Bachelor's degree in Engineering or Computer related field - SAP Certifications in SAP Modules (SAP SD/MM) - Optional Experience: - Around 5 years of experience in SAP Application L1 Support Role**Benefits**:

- EPF
- SOCSO
- Annual Leave


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