Customer Success Specialist

Position : Customer Success Specialist Working Hour : 9AM - 6PM (Mon - Fri) Market Support : Singapore, Mandarin & English Channel Support : Voice Working Location : Kelana Jaya, PJ Hiring Budget : Base Salary up to RM5,500 + Fixed Allowance of RM300 **Subject to talent’s experience & current salary package Interview Matrix : 3 rounds (HR / Ops /...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Mandarin Customer Success Specialist OverviewAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are seeking a highly skilled and multilingual customer support professional to join our team as a Mandarin Customer Success Specialist.

Key Responsibilities: CSS’s General Role: - CSS represents the brand, the culture, and values of our clients - How you convey will be how our client is perceived by the customers - Maintaining a positive, empathetic, and professional attitude toward customers at all times Handle customer’s concerns positively and professionally - Interact, support,...

OverviewA Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...

The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...

Mandarin Customer Success Specialist (Digital Banking Industry) 9am-6pmMust be able to speak, read and write in MandarinMinimum of 6 months work experience in customer support in any industryMust be tech savvy and interested in the customer's products and platform featuresAbility to meet sales targets while providing a stellar customer experienceStrong...

OverviewThe Customer Success Specialist plays a pivotal role in ensuring the satisfaction of our clients' customers. As the primary point of contact, they will be responsible for responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.This critical...

Job OverviewAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are seeking a talented English Customer Success Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive exceptional service and experience.Key ResponsibilitiesCustomer Support: Provide prompt and professional responses to customer...

Answer inbound calls in a timely and friendly manner Reply to queries sent through bank’s Contact Us inquiry form Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams Perform call back with customers for transaction confirmations Respond to customers’ queries and...

Fulfillment Services ManagerThis role is responsible for managing Ninja Van's fulfillment services, including client relationships, operations, and customer support.The successful candidate will be responsible for managing day-to-day operations, handling change requests, and providing customer support.They will also be required to collaborate with internal...

Provide technical support to clients, including answer clients' inquiries and handling clients' issues in a timely manner. - Responsible to escalate clients' issues to the developer / implementation/ sales team. - Actively participate in the fulfillment of his/her Personal Performance Plan including: - Stay up to date with the related development tools and...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Job description - Represents the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times - Handle customer’s concerns positively and professionally - Interact, support, receive feedback/issue report with or for customers - Probe & identify financial needs on service calls and...

Job Summary: Are you someone who understands how Employee Benefit insurances work and is passionate about offering clients the best possible solutions when managing their employees' inpatient healthcare benefits? HealthMetrics offers clients a holistic experience; leveraging on our healthcare providers to deliver the best healthcare services. Keeping the...

About the Role:As a Customer Success Executive at ParkIt Malaysia, you will play a critical role in building long-lasting relationships with our clients. Your primary responsibility will be to source for new leads and onboard customers, ensuring they receive exceptional support throughout their journey.Main Responsibilities:Expand our market presence by...

Job DescriptionThe ideal candidate will possess a minimum of 3 years of experience in customer success, account management, or a related client-facing role. They will have strong analytical, strategic planning, and communication skills, with the ability to manage complex client portfolios and identify growth opportunities.Required Skills and...