Customer Success Specialist

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Luca Plus is a platform that enables you to track your expenses, manage your finances, and save money by automating your budget. It provides real-time insights into your expenses, helps you create custom budgets, and offers personalized tips to help you save money. With Luca Plus, you can easily manage your money, stay on top of your bills, and achieve your...

**Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...

Key Responsibilities: CSS’s General Role: - CSS represents the brand, the culture, and values of our clients - How you convey will be how our client is perceived by the customers - Maintaining a positive, empathetic, and professional attitude toward customers at all times Handle customer’s concerns positively and professionally - Interact, support,...

**Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Minimum Skills Required**: - 6 months to 1 year of minimum experience in Customer Service in Banking Industry - Decision-making skills and analytical skills are highly needed competencies due to nature of the program - Flexible to changes and has a sense...

Sales presentations and negotiations - Customer engagement and relationship building - Attend sales educational events and seminars - Good attitude - like travel or outstation - Own transport **Job Types**: Full-time, Fresh graduate, Student job Pay: RM3,000.00 - RM6,000.00 per month **Benefits**: - Additional leave - Company car - Flexible schedule -...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

The Customer Success Manager at Huddle works with a robust list of sports stakeholders from venue operators, league organizers, national associations, and grassroots sports clubs. The main target of this role is to ensure our clients succeed and love being part of the Huddle ecosystem. This requires a keen eye on customer needs, the sports industry, and the...

Provide technical support to clients, including answer clients' inquiries and handling clients' issues in a timely manner. - Responsible to escalate clients' issues to the developer / implementation/ sales team. - Actively participate in the fulfillment of his/her Personal Performance Plan including: - Stay up to date with the related development tools and...

**_Job Summary:_** Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals. Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with...

Are you someone who understands how **Employee Benefit** insurances work and is passionate about offering clients the best possible solutions when managing their employees’ inpatient healthcare benefits? **HealthMetrics **offers clients a holistic experience; leveraging on our healthcare providers to deliver the best healthcare services. Keeping the...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Key responsibilities: - Proactively engaging with clients to understand their needs and identify opportunities to enhance their experience with our products and services. - Build and maintain strong relationships with clients by providing timely and accurate information, addressing their concerns, and resolving any issues they may have. - Collaborate with...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

Support the Sales team in pre - and post-sales including product walk-through, presentations, requirement gathering and solution proposals - On board customer with the latest product. - Collaborate with the product and technical teams to determine how products and services can be delivered according to clients’ needs - Participate in establishing and...

Sales presentations and negotiations - Customer engagement and relationship building - Attend sales educational events and seminars - Good attitude - like travel or outstation - Own transport **Job Types**: Full-time, Fresh graduate, Student job Pay: RM3,000.00 - RM6,000.00 per month

Job Description **About this job** NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our clients an enjoyable, easy, effective service featuring a...

**Job Description**: NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized...

Overview: The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

As a Customer Success Executive, you will play a key role in delivering a human support experience to our partners, through excellent communication, creative problem-solving and a thorough knowledge of our technology. Your end goal is to increase productivity and impact - internally and externally. **Responsibilities**: - Contact existing customers via...