Front Desk Receptionist

3 months ago


Kuching, Malaysia Interhill Group of Companies Full time

A specialized customer service representative responsible for responding to clients’/guests’ needs to ensure a pleasant experience for these patrons. To portray the highest level of professionalism as the premise’s Ambassador by executing tasks with utmost passion and integrity.

1. Greet Residents and visitors warmly and make them feel welcomed and attended.

2. Act as the Ambassador and a liaison between Residents, its guests and any department necessary.

3. First hand screening on visitors/guests/service providers/vendors at the Residences.

4. Manage Resident complaints as well as queries and divert them to respective employee.

6. Receive and redirect mail, phone calls, packages, etc.

7. Monitoring multi purposes room and other facilities booking system.

8. Receive and take messages for Management Office.

9. Manage request from residences for on demand housekeeping and/or maintenance services.

10. Responsible for track stocks of office supplies (eg. stationaries, pantry items) and place orders when necessary.

11. Responsible for new comers on door access card, parking card, stationaries, clock in and out system setting and etc.

12. To prepare refreshment i.e birthday, events and meetings.

13. Assist the Management team whenever required.

14. Perform basic administrative duties e.g. filing, printing etc.

15. Ensure that guest spaces and lobby are clean and tidy at all times.

**Job Requirements**:
1. Vacancy opens to female Malaysian Citizens only.

2. Minimum education level of **SPM/O Level/STPM/Professional Certificate** and above are encouraged to apply.

3. Possess pleasant personality and excellent grooming image.

4. Fluency in English, Bahasa Malaysia and Mandarin language.

5. At least 1 year experience in Reception Skills and Administrative Duties.

6. Proficiency in Microsoft Suites with basic book keeping experience is preferred.

7. Experience in hospitality or airline industry will be an added advantage.

8. 6 days working days.

9. Working Hours: Monday to Friday (8AM - 5PM) & Saturday (8AM - 12PM)

10. Friendly, positive and supportive working environment.

**Salary**: RM1,500.00 - RM2,000.00 per month



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