Collections Helpdesk Agents
6 months ago
**Responsibilities**:
- Respond and resolve customer’s problems
- Ensure feedback and unresolved cases are channeled to respective departments for case resolution.
- Build a good relationship with customers to provide excellent service.
- To complete any ad-hoc tasks given from time to time.
**Job Requirements**:
- Good Bahasa Malaysia & English conversational skills.
- SPM and above.
- Minimum 6 months of experience in a call center environment.
**Job Highlights**:
- Accessible via LRT and bus (LRT Asia Jaya) - walking distance from LRT to office
- Monday - Friday (weekends off)
- Fun and positive working environment
- Attractive annual bonus
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,000.00 - RM2,400.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
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