Collections Helpdesk Agents

6 months ago


Petaling Jaya, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Responsibilities**:

- Respond and resolve customer’s problems
- Ensure feedback and unresolved cases are channeled to respective departments for case resolution.
- Build a good relationship with customers to provide excellent service.
- To complete any ad-hoc tasks given from time to time.

**Job Requirements**:

- Good Bahasa Malaysia & English conversational skills.
- SPM and above.
- Minimum 6 months of experience in a call center environment.

**Job Highlights**:

- Accessible via LRT and bus (LRT Asia Jaya) - walking distance from LRT to office
- Monday - Friday (weekends off)
- Fun and positive working environment
- Attractive annual bonus

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM2,000.00 - RM2,400.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)


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