Executive People Services Helpdesk

Act as the first contact, routing queries to appropriate teams, logging, coordinating, and resolving helpdesk requests, and escalating issues as needed. - Communicate with customers to resolve problems remotely, verify resolutions, and contribute to global helpdesk and training processes. - Support team projects and assist the Service Lead in improving...

**Location**:Petaling Jaya, MY, MY**Job Function**:Human Resources**Requisition Number**:156295**Description**: This person will need to be responsible and managing: - HR Capabilities and Training delivery: responsible in managing all training matters & supporting the development initiatives & programs - HR Projects management: responsible in coordination...

Officer - ITS Helpdesk Support **Grade**: Graduate **Department**: Information Technology Services **Descriptions**: KPMG’s ITS Helpdesk Support Officer provides internal support to KPMG users, to support, deploy, implement, trouble shoot any issues requested by our users. Complete and follow through all given tasks and projects assigned by their team...

**Our client**: - _**Founded over 27 years ago and are the world's largest Education Seminar company. Host and produce 500+ entrepreneurial events across 37 countries including Australia, New Zealand, Singapore, Malaysia, South Africa, the USA, Europe, the Middle East, South America, and the UK. Also, provide the key to personal and business success,...

**QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in Learning / Training is a plus. **KEY...

**Requirement for Level 1 Support (Non-Technical Helpdesk)** - Applicant must be willing to work on rotational shifts & 4 days in a week. - Both spoken and written for English language should be excellent as English would be the top priority for this position - Applicant who has an intermediate level for both spoken and written Japanese language could be a...

**Responsibilities**: **Helpdesk & IT Operation** - Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ. - Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance indicators to the IT Manager. - Assist IT Manager in managing outsourcing vendors to ensure compliance with service...

Handle incidents & service request using standard operating procedures & processes - Provide excellent support at the customer service centre and achieve first level resolutions where necessary and escalation in a timely manner. - To follow through all open cases, ensure timely resolution and ensure customers are kept updated of the progress regularly to...

Ensure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...

Position Title**:IT executive** Industry**:Vehicle Distributor/ Retail** Location**:Petaling Jaya** **Responsibilities**: **Helpdesk & IT Operation** - Support IT Manager in overseeing and managing IT helpdesk operations across branches and HQ. - Conduct monthly reviews of the helpdesk ticketing system to assess and report vendor performance indicators...

_Hybrid role - 2 weeks work from home, 2 weeks work from office_ - Answer inbound calls from Hong Kong and Macau users and record any issue to proceed with relevant action. - Provide technical support and assistance to end-users - Identify issue urgency and escalate to appropriate group. - Troubleshooting issue through remoting tools and verbal...

**KEY RESPONSIBILTIIES**: **Talent Acquisition**: - Assist in sourcing, recruiting, and onboarding new employees - Manage the recruitment process from job posting to onboarding - Conduct background checks and prepare pre-employment documents - Coordinate with hiring managers and HR stakeholders to ensure a smooth hiring process **Industrial Relations**: -...

**Responsibilities**: - Plan and execute insurance network plans and activities to achieve set KPI ie growth of insurance referrals. - Build and maintain mutually beneficial relationship with insurance agencies. - Ensure a smooth referral process between agents and Hospital. - Act as Insurance Helpdesk and respond promptly and professionally to Helpdesk’s...

Job Descriptions: - Handle inbound calls - Create and handle tickets pertaining customer cases - Work closely with Sales and Level 2 support team - Work in team to achieve target Job Requirements: - Fluent English - Good communication skills - Able to work in shift - Can adapt to Japanese working culture - Has customer service experience - Good...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...

IT Executive (Petaling Jaya) **Salary**: Up to RM5,500 Job Responsibilities: - Daily Helpdesk Technical Support and PC Software Installation: Provide daily technical support for the company's helpdesk operations, encompassing troubleshooting, issue resolution, and support for the installation and configuration of PC operating systems and common office...

About the job: As a close partner to the head of people experience, you will anticipate the needs of your managers and team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the latest AirAsia products and services....

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We are trusted partners who are connected and integrated across the...

**Key Accountabilities**: - Log call as per procedures - issuing FLM/SLM tickets. - Monitor machines status using the system. - Provide solutions to customers according to the problem report by customers. - Identify and escalate unresolved issues to related party or next level support. - Responsible and act as ticket owner to monitor the progress of the...

Company Description Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at excellent...